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The ticket office will have the following changes to planned availability:
Friday 7th August - Closed from 14:00 Sunday 9th August - Closed Thursday 13th August - Closed
Tickets can be bought from the ticket machine or digitally.
Information about car parking during improvement works:
Improvement works at Chippenham station will see a reduction in parking spaces in the station car park on Cocklebury Road from Saturday 8 August.
Up to 82 spaces will be suspended in Car Park 1 (opposite Sadlers Mead) to enable essential upgrades to the station canopies to be undertaken.
The improvement works for Network Rail are expected to last around six months, but not all of those spaces will be required during that period.
Customers should note that other car parks on Cocklebury Road and Sadlers Mead will remain open as well as the car park off Union Road.
Accessible Booking Office Counter
Low-level accessible counter is available induction loop fitted to the law level counter.
Accessible Public Telephones
Public telephones are not available
Accessible Taxis
Accessible taxis are available
Accessible Ticket Machines
Accessible ticket machines are located at the station entrance by the ticket office.
Customer Help Points
Yes
Impaired Mobility Set Down
Set- Down / Pick up Points are available at the station entrance
Induction Loop
Yes
Ramp For Train Access
Yes
Staff Help Available
Meeting point: Ticket office.
Step Free Access
Step-free category A station - This station has step-free access to all platforms via the lifts.
Wheelchairs Available
Yes
This station does not offer
National Key Toilets
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
Forecourt, disused platform and north car park.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
306 spaces
Cycle Storage Type
Stands, Wheel Racks
Rail Replacement Services
Front of the station, or as directed by signs.
Taxi Rank
Taxi Rank: Taxi rank is available at the station entrance if you require an accessible taxi please approach a member of staff.
Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Lost Property
Whether you’ve lost something on one of our trains or at a station, we’ll do our best to find it for you. Once we’ve got your details, we’ll start looking. Although it can take up to a week for things to reach us. Register your lost item here
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Yes
Refreshment Facilities
Yes
Toilets
Yes
This station does not offer
Atm Machine, First Class Lounge, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -