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Clacton-on-Sea station Skelmersdale Road Clacton-on-Sea Essex
CO15 6PU
Accessible Booking Office Counter
Yes
Accessible Taxis
Details of nearest taxis are shown on station information poster
Accessible Ticket Machines
Yes
Customer Help Points
Help points can be found at the following location(s):
Induction Loop
Yes
National Key Toilets
Yes
Ramp For Train Access
Yes
Staff Help Available
Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Step Free Access
This station has step free access to all platforms.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office.
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Impaired Mobility Set Down
Bus Services
Local bus services stop outside the station. Clacton On Sea is a PlusBus location click here to see the PlusBus map
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
Yes
Cycle Storage Location
There are 24 cycle stands on the station concourse adjacent to Platform 2, and a secure cycle parking compound providing 60 spaces is also located on the station concourse, opposite the doors that lead to / from the booking hall. The secure cycle parking area requires smartcard access - please speak with station staff for further details.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
108 spaces
Cycle Storage Type
Compound, Stands
Rail Replacement Services
Rail replacement bus services pick up and drop off at the station forecourt, at the front of the station.
This station does not offer
Taxi Rank
Customer Service
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Lost Property
Staffing Level
Part time
This station does not offer
Left Luggage
Atm Machine
Yes
Baby Change
Yes
Refreshment Facilities
'Steam' kiosk serving hot and cold drinks, newspapers, confectionary, and pastries
Self-service vending machine providing cold drinks and snacks
Toilets
The toilets are located in the station building and can be accessed from the station concourse. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:
Monday - Friday 05:15 - 17:30Saturday 05:15 - 17:30Sunday 07:15Â - 16:00
This station does not offer
First Class Lounge, Waiting Room
Time
Platform
Operator
Cancelled -
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