Clacton-on-Sea

Clacton-on-Sea station
Skelmersdale Road
Clacton-on-Sea
Essex
CO15 6PU

Clacton-on-Sea at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Booking Office Counter

Yes

Accessible Taxis

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines

Yes

Customer Help Points

Help points can be found at the following location(s):

  • Fixed to the wall of the station building that faces on to the concourse, near the customer toilets

Induction Loop

Yes

National Key Toilets

Yes

Ramp For Train Access

Yes

Staff Help Available

Monday to Friday – 05:15 to 18:00 Saturday – 05:15 to 18:00 Sunday – 07:15 to 16:30

Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.

What assistance is available for customers using this station?

  • Board and alight
  • Ramp assistance
  • Luggage (on and off train only)
  • Ticket sale on board

How can Turn Up And Go (TUAG) assistance be requested by customers using this station?

  • By speaking with a member of station staff
  • By calling 0345 600 7245 (option 4)
  • By selecting the help button on the ticket machine at this station
  • By using the Help Point at this station

Step Free Access

This station has step free access to all platforms.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Wheelchairs Available

Yes

This station does not offer

Accessible Public Telephones, Impaired Mobility Set Down

Penalty Fares

Applicable Operators: Greater Anglia

Prepurchase Collection

Yes

Smartcards

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart


SmartcardIssue : Yes
SmartcardTopup : Yes
SmartcardValidator : Yes

Ticket Machine

Yes

Ticket Office

Monday to Friday – 05:15 to 18:00 Saturday – 05:15 to 18:00 Sunday – 07:15 to 16:30

Bus Services

Local bus services stop outside the station. Clacton On Sea is a PlusBus location click here to see the PlusBus map

Car Park

Station Car Park - 49 spaces
Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
Car Parking Charges
Daily ticket: ÂŁ6.80
Weekly ticket: ÂŁ27.00
Monthly ticket: ÂŁ115.00
Three Monthly ticket: ÂŁ330.00
Annual ticket: ÂŁ1,150.00

Cycle Storage Availability

Yes

Cycle Storage Cctv

Yes

Cycle Storage Location

There are 24 cycle stands on the station concourse adjacent to Platform 2, and a secure cycle parking compound providing 60 spaces is also located on the station concourse, opposite the doors that lead to / from the booking hall. The secure cycle parking area requires smartcard access - please speak with station staff for further details.

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

108 spaces

Cycle Storage Type

Compound, Stands

Rail Replacement Services

Rail replacement bus services pick up and drop off at the station forecourt, at the front of the station.

This station does not offer

Taxi Rank

Customer Service

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Lost Property

Monday to Sunday – 24 hours All Bank Holidays – 24 hours

Staffing Level

Part time

This station does not offer

Left Luggage

Atm Machine

Yes

Baby Change

Yes

Refreshment Facilities

The Station Bar

'Steam' kiosk serving hot and cold drinks, newspapers, confectionary, and pastries

Self-service vending machine providing cold drinks and snacks

Toilets

The toilets are located in the station building and can be accessed from the station concourse. An accessible toilet is available for radar key holders. All toilets at this station are scheduled to be open at the following times:

Monday - Friday 05:15 - 17:30Saturday 05:15 - 17:30Sunday 07:15 - 16:00

This station does not offer

First Class Lounge, Waiting Room

Departures and arrivals from Clacton-on-Sea

Check the latest departures and arrivals into {StationName} in the table below, including live travel information and status updates.
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Time

Platform

Operator

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