Clapham Junction

Clapham Junction station
St John's Hill
Clapham
Greater London
SW11 2QP

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Clapham Junction at a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Onward Travel
Cycle Storage
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Booking Office Counter
  
  In addition new accessible ticket office windows and facilities are available in new Brighton Yard entrance.
- Accessible Ticket Machines
  
  All South Western Railway ticket machines are able to sell tickets with Disabled Persons Railcard discounts. All machines are accessible, however the station may not be so please check the station access note for further details
- Customer Help Points
  
  Customer Help points are located on every platform
- Height Adjusted Ticket Office Counter
  
  In addition new accessible ticket office windows and facilities are available in new Brighton Yard entrance.
- Impaired Mobility Set Down
  
  New Brighton Yard entrance allows for set down/drop off directly from St John's Road. This new entrance gives step free access to the footbridge which has lifts to all platforms.
- Induction Loop
- National Key Toilets
- Ramp For Train Access
- Staff Help Available
  
  Monday – 04:30 to 01:30 Tuesday – 04:30 to 01:30 Wednesday – 04:30 to 01:30 Thursday – 04:30 to 01:30 Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Step Free Access
  
  This is a Category B1 station.
  Step free access available through Brighton Yard entrance to all platforms via lifts.
  Step free access available through Grant Road entrance to platform 1 and 2 via lifts
  The Assistance Meeting Point varies - please check with your operator.
- Wheelchairs Available
- This station does not offer
  
  Accessible Public Telephones, Accessible Taxis
Buying / collecting tickets
- Penalty Fares
  
  SW
- Prepurchase Collection
- Smartcards
  
  Southern's smartcard is called 'the key'. To apply online, go to www.southernrailway.com/thekey or pick up an application form from a Southern ticket office.
  South Western Railway's smartcard is called 'Touch'. For more details, visit the South Western Railway website. Clapham Junction ticket office can issue new smartcards and sell tickets to smartcards including Flexi Seasons.
  
  SmartcardIssue : Yes
  SmartcardValidator : Yes
- Ticket Machine
- Ticket Office
  
  Monday to Friday – 06:15 to 21:30 Saturday – 06:15 to 21:30 Sunday – 07:15 to 21:30
Getting to / from the station
- Cycle Storage
  
  Storage Space: 294 spaces
  Cycle Shelter Provided: Yes
  Cctv: true
  Storage location:
  Brighton Yard side of the station.
- Onward Travel
  
  Information to plan your onward journey is available in a printable format here
- Rail Replacement Services
  
  Through services: Grant Road Bus Stop A
  All arrivals (except via Wandsworth Town): St Johns Hill Bus Stop C
  Arrivals via Wandsworth Town: Grant Road Bus Stop R
- This station does not offer
  
  Car Park, Taxi Rank
Staffing and general services
- Customer Service
  
  Please contact our Customer Service Centre on 0345 6000 650
- Lost Property
  
  Monday to Friday – 07:00 to 21:44 Weekend – 08:00 to 20:00
- Staffing Level
  
  Fulltime
- This station does not offer
  
  Left Luggage
Station Facilities
- Atm Machine
- Baby Change
- Refreshment Facilities
- Toilets
  
  The toilets are located next to the Brighton Yard entrance gateline. The National key toilets are located next to the Brighton Yard entrance gateline; these toilets are operated by a radar key. A radar key is available from station staff upon request. A 'National Key Scheme' key [RADAR] can be purchased by contacting the following. Address: 12 City Forum, 250 City Road, London, EC1V 8AF. Tel: 020 7250 3222. Minicom: 020 7250 4119. Fax: 020 7250 0212. Email: radar@radar.org.uk.
- Waiting Room
  
  South Western Railway's waiting room - platform 9/10: Monday to Saturday 06:00 to 23:00. Sunday 07:00 to 23:00. Southern's waiting room - platform 13/14: 7 days a week 05:00 to 23:00
- This station does not offer
  
  First Class Lounge, WiFi

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Clapham Junction

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Clapham Junction

Clapham Junction at a glance

Station details

Accessible Booking Office Counter

Accessible Ticket Machines

Customer Help Points

Height Adjusted Ticket Office Counter

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Smartcards

Ticket Machine

Ticket Office

Cycle Storage

Onward Travel

Rail Replacement Services

This station does not offer

Customer Service

Lost Property

Staffing Level

This station does not offer

Atm Machine

Baby Change

Refreshment Facilities

Toilets

Waiting Room

This station does not offer

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