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Cleethorpes
Cleethorpes station, Station Approach, Cleethorpes, North East LincolnshireDN35 8AX
Cleethorpes at a glance
Station details
Accessibility Information
There is information about accessibility
Accessible Parking
2
Accessible Public Telephones
Yes
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Cleethorpes Passenger Assistance Meeting Point 0:
Ticket Office
The ticket office is located on the station concourse. Please check the opening times on the National Rail Enquiries website.
Cleethorpes Passenger Assistance Meeting Point 1:
Platform
Outside of Ticket office staffing hours, customers should wait on the platform and make themselves known to the train crew when the train arrives.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
National Key Toilets
Yes
Passenger Assistance
Cleethorpes Passenger Assistance Meeting Point 0
Location :
Ticket Office
The ticket office is located on the station concourse. Please check the opening times on the National Rail Enquiries website.
Cleethorpes Passenger Assistance Meeting Point 1
Location :
Platform
Outside of Ticket office staffing hours, customers should wait on the platform and make themselves known to the train crew when the train arrives.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
Yes
Step Free Access
B1, (refer to quick reference guide)
This station is category A. Level access is provided from the station entrance to all platforms. This station is partially staffed. There are train boarding ramps available at this station, and they are also carried on board all TransPennine Express trains.
Step Free Category
B1, (refer to quick reference guide)
Wheelchairs Available
Yes
This station does not offer
Accessible Taxis, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, Nearest Accessible Stations, Ticket Barriers
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 30
CCTV : Yes
Free Parking : No
The Daily Car Parking rate is valid until 2359hrs on the day of issue, and does not extend in to the following day
Daily : £4.50
Weekly : £20.00
Monthly : £65.00
Annual : £505.00
Operator : TransPennine Express
Telephone : 01895 262 122
Cycle Storage Cctv
Yes
Cycle Storage Location
Within car park, within station, on station concourse
Cycle Storage Spaces
18 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
30
Rail Replacement Services
TransPennine Express replacement buses will depart from the station car park.
Northern replacement buses pick up / drop off at the entrance to the station car park.
From Saturday 31 May until 1400 Sunday 8 June, replacement buses will depart from Grant Street (adjacent to The Old Vic).
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Sheltered, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
To speak to a member of our team, please call: 0345 600 1671.
Help Points
Help Points are available inside and outside this station
Help Points are available on all platforms and the station concourse to contact a member of our team in emergencies or for information when the ticket office is closed. When using the Help Point our CCTV will be monitoring your position for the duration of the call.
All Help Points have induction loops
Helpline
Station staff can provide assistance throughout the station, and with boarding and alighting the train. Customers requiring assistance should make themselves known to station staff at the Ticket Office on the Station Concourse no less than 20 minutes prior to the departure time of their train.
Assistance can be requested in advance by contacting TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay).
We can also provide help when you travel, even if it has not been booked in advance. You can turn up at this station if it is accessible to you and request assistance onto a train from a member of staff directly, or by using a help point.
Outside of staffed station hours, assistance to board and alight the train can be provided by the Conductor. The conductor is usually positioned at the rear of the train. Customers requiring assistance to navigate through the station when the station is unstaffed are requested to contact TransPennine Express on 0800 107 2149 (18001 prefix for TextRelay) to arrange alternative transport to the closest station where assistance can be provided.
Boarding ramps are available at this station, and are carried on board all TransPennine Express trains.
Information Available
Yes - from help point
Yes - from ticket office
Lost Property
Customers can use https://www.missingx.com/en to locate missing lost property.
Staffing Level
Full time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Pay Phones
Yes
Post Box
Yes
Printed Local Information
There is accessible printed information available
Refreshment Facilities
Refreshments are available from the No 1 and No 2 Pubs.
Toilets
The toilets are located on the station concourse.
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
06:45:00.000 - 19:30:00.000
Sunday
09:00:00.000 - 19:30:00.000
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Request Stop, Shops, Trolleys
Departures and arrivals from Cleethorpes
Check the latest departures and arrivals into {StationName} in the table below, including live travel
information and status updates.
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Time
Platform
Operator
Cancelled -
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