Clydebank

Clydebank station, Chalmers Street, Clydebank, West Dunbartonshire
G81 1RT

Clydebank at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessibility Information

There is information about accessibility

Accessible Taxis

There is taxi provision

Accessible Ticket Machines

Yes

Accessible Booking Office Counter

Yes

Customer Help Points

Clydebank Passenger Assistance Meeting Point :

  • Platform 1By the pole, next to the sheltered seating and help point at the ticket office.
  • Platform 2By the lamp post next to the help point, shelter and customer information screen.


Passenger Assistance Meeting Points 

  • Ticket Office platform 1. 

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.  

Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.  

*This station does not have step-free access between platforms. If you need step-free access to platform 2, go directly to that platform and use the help point for assistance.  

Height Adjusted Ticket Office Counter

There is no Low-Level counter here

National Key Toilets

Yes

Passenger Assistance

Clydebank Passenger Assistance Meeting Point
Location :

  • Platform 1By the pole, next to the sheltered seating and help point at the ticket office.
  • Platform 2By the lamp post next to the help point, shelter and customer information screen.


Passenger Assistance Meeting Points 

  • Ticket Office platform 1. 

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.  

Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.  

*This station does not have step-free access between platforms. If you need step-free access to platform 2, go directly to that platform and use the help point for assistance.  

Ramp For Train Access

Ramps are kept at this station to provide assistance

Staff Help Available

Yes

Step Free Access

B1, (refer to quick reference guide)

This is a Category B1 station. Steep ramps to both platforms, connecting footbridge with stairs between platforms

Please take care when boarding/alighting the train at platform 1, as the stepping distance between the train and the platform may be more prominent than at other platforms.

Step Free Category

B1, (refer to quick reference guide)

This station does not offer

Accessible Parking, Accessible Public Telephones, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available

Contactless

Yes

Penalty Fares

Applicable Operators: ScotRail

Prepurchase Collection

Collect from Ticket Office
Collect from Ticket Machine

Ticket Machine

Yes

Ticket Machine Accessibility

Ticket buying and collection on Platform 1
Manoeuvring Space : There is space in front of the ticket machine to manoeuvre a wheelchair
Wheelchair Height : The controls are at a suitable height for wheelchair users

Ticket Office

Yes

This station does not offer

London Fare Zone, Oyster, Smartcards, Travel Centre

Bus Services

For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)

Cycle Storage Spaces

10 spaces

Cycle Storage Type

Stands

Cycle Storage Availability

Yes

Rail Replacement Services

Please click on the below link for the exact bus pick up location:-

Chalmers Street

Taxi Rank

There is taxi provision
Taxi Rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is partially covered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank

This station does not offer

Airport, Car Hire, Car Park, Cycle Hire, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Parking Spaces, Port, Rail Replacement Maps

Announcements

Announcements are only made audibly

Help Points

There are Help Points

Passenger Assistance Meeting Points 

  • Ticket Office platform 1. 

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.  

Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.  

*This station does not have step-free access between platforms. If you need step-free access to platform 2, go directly to that platform and use the help point for assistance.  

  • Platform 1By the pole, next to the sheltered seating and help point at the ticket office.
  • Platform 2By the lamp post next to the help point, shelter and customer information screen.


All Help Points have induction loops

Information Available

Yes - from help point
Yes - from ticket office

Lost Property

Yes

Staffing Level

Part time

This station does not offer

Helpline, Left Luggage

CCTV

Yes

Information Points

There are information points

Information Services

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday, Public Holidays
24 Hours

Printed Local Information

There is accessible printed information available

Toilets

As part of our COVID-19 response, toilets are opened upon request. The toilets are located on Platform 1. Available during ticket office opening hours

Waiting Room

Yes

This station does not offer

Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys, WiFi

Departures and arrivals from Clydebank

Check the latest departures and arrivals into {StationName} in the table below, including live travel information and status updates.
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Time

Platform

Operator

Cancelled -

Image Description

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