Accessibility Information
There is information about accessibility
Accessible Parking
3
Accessible Ticket Machines
Yes
Customer Help Points
Cogan Passenger Assistance Meeting Point 0:
Platform
On the platform in view of the on-train staff.
Nearest Accessible Stations
Cardiff Central, Penarth
Passenger Assistance
Cogan Passenger Assistance Meeting Point 0
Location :
Platform
On the platform in view of the on-train staff.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Step Free Access
B3, step-free access only to some platforms
Category B3.
Step free access is available to Platform 1 (to Barry) from the station car park.
Platform 2 (to Cardiff) is only accessible via 44-step footbridge or by a steep ramp, with steps, from New Road.
Step Free Category
B3, step-free access only to some platforms
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Staff Help Available, Ticket Barriers, Wheelchairs Available
Car Park - Station Car Park
Name : Station Car Park
Spaces : 24
CCTV : Yes
Free Parking : Yes
Operator : Transport for Wales
Telephone : 03333 211 202
Cycle Hire
Cycle Storage Cctv
Yes
Cycle Storage Location
Cycle parking is provided on both platforms. A shelter provides two Sheffield stands providing parking for up to four bicycles on the Cardiff direction platform. On the Barry direction platform, cycle parking is provided in two areas. Firstly, in the waiting shelter where two Sheffield stands provide parking for up to four bicycles. Secondly, in the open there are further three Sheffield stands providing parking for up to six bicycles.
Cycle Storage Spaces
14 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
24
Rail Replacement Services
The rail replacement bus stop is in the station car park.
This station does not offer
Airport, Bus Services, Car Hire, Cycle Storage Sheltered, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
Help Points
Help Points are only available in limited locations
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
Unavailable
Printed Local Information
There is printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
