Colchester Train Station | Times & Information

Colchester

Colchester [North] station
Station Approach Road
Colchester
Essex
CO1 1XD

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Colchester At a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Bus Services
Cycle Storage Availability
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Booking Office Counter
- Accessible Ticket Machines
- Induction Loop
- National Key Toilets
- Ramp For Train Access
- Staff Help Available
  
  Monday to Sunday – 24 hours
  
  Assistance is provided by station staff during the hours of train service operation. Booking is recommended.
- Step Free Access
  
  This station has step free access to all platforms HOWEVER, PLEASE NOTE, people with restricted mobility are advised to arrive on the London bound side of the station as the lifts are quicker and easier to operate than the chair lift in the Ipswich / Norwich bound ticket hall and it is quite a long and steep walking route to get from one side to the other.
  
  This station is a category B1 station according to ORR station classification system.
  
  Assistance meeting point is Customer Information Office platform 4.
- Wheelchairs Available
- This station does not offer
  
  Accessible Public Telephones, Accessible Taxis, Customer Help Points, Impaired Mobility Set Down
Buying / collecting tickets
- Prepurchase Collection
- Smartcards
  Greater Anglia Smartcards can be obtained from
  SmartcardIssue : Yes
  SmartcardTopup : Yes
  SmartcardValidator : Yes
- Staffing Level
  Fulltime
- Ticket Machine
- Ticket Office
  
  Monday to Friday – 05:00 to 22:00 Saturday – 05:30 to 21:00 Sunday – 06:00 to 21:00
- This station does not offer
  
  Penalty Fares
Getting to / from the station
- Bus Services
  
  Colchester & Wivenhoe is a PlusBus location to see the PlusBus map
- Car Park
  
  Station Car Park - 1373 spaces
  Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  
  Car Parking Charges
  Off-peak ticket: £9.00
  Per Hour ticket: N/A
  Daily ticket: £11.00
  Weekly ticket: £44.00
  Monthly ticket: £172.00
  Three Monthly ticket: £490.00
  Six Monthly ticket: N/A
  Annual ticket: £1716.00
- Cycle Storage Availability
  Storage location:
  Situated by the South entrance, and in the main car park by the North entrance.
  
  A secure 134-space cycle compound is also available (key fob required, speak to station staff for availability).
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Replacement transport stop at the bus stop by main station entrance
- Taxi Rank
  
  Taxi rank at both entrances.
Station Facilities
- Customer Service
  
  Monday-Saturday 08:00-20:00
  Sunday 10:00-20:00
  Bank Holidays 09:00-18:00
  
  The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
  
  Closed on Christmas Day and Boxing Day.
- Lost Property
  
  Monday to Friday – 09:00 to 17:00
- Toilets
  The toilets are located on all platforms. The accessible (radar key) toilets are located on Platforms 2 and 4
- WiFi
- This station does not offer
  
  Left Luggage

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Colchester

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Colchester

Colchester At a glance

Station details

Accessible Booking Office Counter

Accessible Ticket Machines

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Prepurchase Collection

Smartcards

Staffing Level

Ticket Machine

Ticket Office

This station does not offer

Bus Services

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

Taxi Rank

Customer Service

Lost Property

Toilets

WiFi

This station does not offer

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