Colchester Town

Colchester Town station
St. Botolphs Circus
Colchester
Essex
CO2 7EF

Colchester Town at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Taxis

Details of nearest taxis are shown on station information poster

Accessible Ticket Machines

Yes

Customer Help Points

Help points can be found at the following location(s):

  • Platform 1 (for trains towards Colchester, London, and Walton-on-the-Naze) - At the entrance to the platform, fixed to the platform-facing wall of the station building

Induction Loop

Yes

Ramp For Train Access

Yes

Staff Help Available

Monday to Friday – 06:10 to 20:15 Saturday – 07:00 to 18:45 Sunday – Closed

Assistance at this station is provided by a staff member during ticket office opening hours. Conductors are only available on services running to/from Walton-on-the-Naze. Services to/from London Liverpool Street are Driver Only Operation (DOO) and outside normal staffing hours for this station, customers are advised to travel to the nearest staffed station, Colchester. Booking is recommended.

Step Free Access

This station has step free access to the single platform for trains towards Colchester, London, and Walton-on-the-Naze.

This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955

Assistance meeting point is the ticket office.

Wheelchairs Available

Yes

This station does not offer

Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets

Penalty Fares

Applicable Operators: Greater Anglia

Prepurchase Collection

Yes

Smartcards

Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart


SmartcardIssue : Yes
SmartcardTopup : Yes
SmartcardValidator : Yes

Ticket Machine

Yes

Ticket Office

Monday to Friday – 06:10 to 20:15 Saturday – 07:00 to 18:45 Sunday – Closed

Bus Services

Colchester Town Station is around 5 minutes walk from Colchester Bus Station

Car Park

There is a Council managed car park behind the station - 0 spaces
Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours

Cycle Storage Availability

Yes

Cycle Storage Cctv

No

Cycle Storage Location

There are five cycle stands on the station forecourt, nearly opposite the ticket office window. There are four secure lockers next to these that can be booked in advance here.

There is also a sheltered cycle parking area providing five stands located on Platform 1 (for trains towards Colchester, London, and Walton-on-the-Naze).

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

20 spaces

Cycle Storage Type

Stands, Lockers

Rail Replacement Services

When emergency rail replacement is in operation for service disruption, we arrange for local First Bus Group bus routes (61, 62, 65, and 66) to accept railway ticket holders between Colchester North station, Colchester Town station, and Hythe station.

This station does not offer

Taxi Rank

Customer Service

Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00

The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).

Closed on Christmas Day and Boxing Day.

Lost Property

Yes

Staffing Level

Part time

This station does not offer

Left Luggage

Refreshment Facilities

'Steam' kiosk serving hot and cold drinks, newspapers, confectionary, and pastries

Self-service vending machine providing cold drinks and snacks

Waiting Room

The waiting room is located in the station building next to the ticket office, and is accessed from the station forecourt.

WiFi

Yes

This station does not offer

Atm Machine, Baby Change, First Class Lounge, Toilets

Departures and arrivals from Colchester Town

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Time

Platform

Operator

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Image Description

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