Accessibility Information
There is information about accessibility
Accessible Parking
4
Customer Help Points
Conwy Passenger Assistance Meeting Point 0:
Platform
On the platform in view of the on-train staff.
Nearest Accessible Stations
Llandudno Junction
Passenger Assistance
Conwy Passenger Assistance Meeting Point 0
Location :
Platform
On the platform in view of the on-train staff.
Ramp For Train Access
Ramps are available on the train to provide assistance
Step Free Access
B2, (refer to quick reference guide)
Category B2.
Separate step-free access to each platform:
Platform 1 (to Chester) available from Market Place car park, itself accessible via roadway ramp from Rosemary Lane.
Step-free access to Platform 2 (to Holyhead) is possible via Twr Llewelyn off the Morfa Bach car park, which has a steep incline and uneven surface in places.
Step-free access between platforms is only possible by taking a 400m route via Twr Llewelyn to Morfa Bach car park, a subway and partially cobbled path onto Rose Hill Street.
Platform 2 is also accessible via a staircase adjacent to Rosemary Terrace on Rosemary Lane.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
Bus stops are next to the station.
Services run approx 06:00 to 23:00 on Mondays to Saturdays and 08:00 to 22:00 on Sundays.
Car Park - Station Car Park
Name : Station Car Park
Spaces : 25
CCTV : No
Free Parking : Yes
Operator : Conwy County Borough
Telephone : 01492 574 000
Cycle Hire
There are no cycle hire facilities at this station.
Cycle Storage Availability
Yes
Parking Spaces
25
Rail Replacement Services
The rail replacement bus stop is a local bus stop near the station.
This station does not offer
Airport, Car Hire, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Cycle Storage Spaces, Cycle Storage Type, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
Help Points
Help Points are only available in limited locations
Induction loops are not available at Help Points
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Printed Local Information
There is no printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
