Accessibility Information
There is no information about accessibility
Accessible Parking
5
Accessible Ticket Machines
Yes
Customer Help Points
Coseley Passenger Assistance Meeting Point 0:
Ticket Office
Ticket office at bottom of ramp from Platform 1, next to Gough Road - Please check the opening times on the National Rail Enquiries website
Platform (when ticket office is closed)
On the platform in view of the on-train team
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Induction Loop
Induction loops are at designated listening areas
National Key Toilets
Yes
Passenger Assistance
Coseley Passenger Assistance Meeting Point 0
Location :
Ticket Office
Ticket office at bottom of ramp from Platform 1, next to Gough Road - Please check the opening times on the National Rail Enquiries website
Platform (when ticket office is closed)
On the platform in view of the on-train team
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Step Free Access
B1, (refer to quick reference guide)
This station has been classified as a step-free access category B1 station. This means that there is step-free access to all platforms, but that this may include long or steep ramps. Access between platforms may be via the street. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955
The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train.
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Lifts, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 101
CCTV : No
Free Parking : Yes
Operator : Transport for West Midlands
Cycle Storage Cctv
Yes
Cycle Storage Location
Gough Road car park
Cycle Storage Spaces
25 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
101
Rail Replacement Services
Rail replacement vehicles will operate from Havacre Lane, adjacent to the platform 2 entrance.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Please click here for a directional video to the rail replacement bus stop.
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Sheltered, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
Help Points
Help Points are available inside and outside this station
On both platforms
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from ticket office
Staffing Level
Part time
This station does not offer
Left Luggage, Lost Property
CCTV
Yes
Information Points
There are no information points
Information Services
Monday
06:15:00.000 - 16:00:00.000
Tuesday, Wednesday, Thursday
06:15:00.000 - 14:00:00.000, 16:00:00.000 - 19:00:00.000
Friday
06:15:00.000 - 19:00:00.000
Saturday
07:00:00.000 - 20:00:00.000
Sunday
09:00:00.000 - 14:00:00.000
Printed Local Information
There is accessible printed information available
Toilets
The National key toilets are located on Platform 2; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. Toilet facilities are available: Monday 06:15-16:00, Tuesday - Thursday 06:15-14:00 and 16:00-19:00, Friday 06:15-19:00, Saturday 07:00-20:00 and Sunday 09:00-14:00. The toilet facilities are not available when the Ticket Office is closed.
Waiting Room
Yes
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
