Cradley Heath

Cradley Heath station
Forge Lane
Cradley Heath
West Midlands
B64 5AL

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Station Message

From 23.30pm on Thursday 10th September until 15.00pm on Friday 11th September the Level Crossing at Cradley Heath will be closed to undertake repairs to a water leak.

This means that platform 2 will be inaccessible to anyone who is mobility impaired.

Station details

Accessibility and mobility access
- Accessible Booking Office Counter
  
  An accessible ticket counter has now been installed at Cradley Heath.
- Customer Help Points
  
  On both platforms
- Induction Loop
- National Key Toilets
- Ramp For Train Access
- Staff Help Available
  
  This station is not staffed at all times, when this station is unstaffed we can accept bookings for boarding and alighting assistance.
  All of our trains have ramps on board that our conductors are trained to use.
  We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
  � Please contact London Midland Assisted Travel on 0800 092 4260
- Step Free Access
  
  Level access to Booking Hall and Birmingham platform. Also step-free side gate. Step free entrance to Kidderminster platform via ramp. Access between platforms from Birmingham side via footbridge with 28 steps up and 30 down. Alternative step-free route between platforms via pavement and level crossing with narrow pavement - 110m.
- This station does not offer
  
  Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Impaired Mobility Set Down, Wheelchairs Available
Buying / collecting tickets
- Prepurchase Collection
- Staffing Level
  Parttime
- Ticket Machine
- Ticket Office
  Monday to Friday – 06:00 to 20:00 Saturday – 07:00 to 20:00 Sunday – 09:15 to 18:00
  A Ticket Vending Machine is located in the Booking Hall.
- This station does not offer
  
  Penalty Fares
Getting to / from the station
- Bus Services
  
  Information to plan your onward journey is available in a printable format�
- Car Park
  Station Car Park - 243 spaces Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
- Cycle Storage Availability
- Rail Replacement Services
  
  In the event of engineering the bus/coach will collect from: Picks up/sets down on Forge Lane, immediately in front of the station entrance.
- Taxi Rank
  
  Royal 01384 411777 Skyline 01384 633333
- This station does not offer
  
  Cycle Storage Sheltered
Station Facilities
- Customer Service
  
  We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.
- This station does not offer
  
  Left Luggage, Lost Property, Toilets, WiFi

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Cradley Heath

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Cradley Heath

Station Message

Cradley Heath At a glance

Station details

Accessible Booking Office Counter

Customer Help Points

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

This station does not offer

Bus Services

Car Park

Cycle Storage Availability

Rail Replacement Services

Taxi Rank

This station does not offer

Customer Service

This station does not offer

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Cradley Heath

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