Crews Hill

Crews Hill station, Cattlegate Lane, Crews Hill, Greater London
EN2 9EA

Crews Hill at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessibility Information

There is information about accessibility

Accessible Parking

1

Accessible Ticket Machines

Yes

Customer Help Points

Crews Hill Passenger Assistance Meeting Point 0:

Assistance Meeting Point


In front of the station. If no staff are present, please contact staff at the ticket gates, ticket office, or platform

Passenger Assistance

Crews Hill Passenger Assistance Meeting Point 0
Location :

Assistance Meeting Point


In front of the station. If no staff are present, please contact staff at the ticket gates, ticket office, or platform

Step Free Access

C, no step-free access to any platform

This is a Category C station: This station does not have step-free access.

The Assistance Meeting Point is at the front of the station.

Step Free Category

C, no step-free access to any platform

This station does not offer

Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ramp For Train Access, Staff Help Available, Ticket Barriers, Wheelchairs Available

Contactless

Always check pay as you go with contactless is accepted at your destination before you tap in. For more information visit greatnorthernrail.com/contactless.

London Fare Zone

Zone 6

Oyster

Oyster top-up is only available from the self-service ticket machine. Oyster Cards cannot be purchased at this station. Always check Oyster is accepted at your destination before you tap in.


Top-up at Ticket Machine

Penalty Fares

Applicable Operators: Great Northern

Ticket Machine

Yes

Ticket Machine Accessibility

Ticket buying and collection
Manoeuvring Space : There is space in front of the ticket machine to manoeuvre a wheelchair
Wheelchair Height : The controls are at a suitable height for wheelchair users

This station does not offer

Prepurchase Collection, Smartcards, Ticket Office, Travel Centre

Bus Services

Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

Car Park - Station Car Park

Name : Station Car Park
Spaces : 15
CCTV : No
Free Parking : No
Operator : APCOA Parking UK
Telephone : 01895 262122

Cycle Storage Availability

No

Parking Spaces

15

Rail Replacement Maps

Rail Replacement Bus Map - Crews Hill - https://assets.nationalrail.co.uk/e8xgegruud3g/7ovs0P6zw6mSiYTNML37MO/bc896335867ce4027abdc36722f5d2ed/2025-01_CI_GN_RRB_CWH_DR.pdf

Rail Replacement Services

Please click the link for details regarding the rail replacement bus location.

This station does not offer

Airport, Car Hire, Cycle Hire, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Cycle Storage Spaces, Cycle Storage Type, Port, Taxi Rank

Announcements

Announcements are made both visually and audibly

Customer Service

Assistance can be provided via the help points, located on the platforms, at all times of the day.

Help Points

There are Help Points

The Assistance Meeting Point is at the front of the station.


All Help Points have induction loops

Helpline

Assistance can be pre booked up to two hours before departure by contacting Assisted Travel.

This station is unstaffed and trains calling at this station do not have on board staff.

You can arrange assistance on by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our freephone number: 0800 058 2844
  • Texting us on 0800 138 1018

Whether you pre book assistance or travel on a 'turn up and go' basis, we recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.

For further information on assisted travel please see:

Accessibility at the station - Great Northern.

Information Available

Yes - from help point

Lost Property

If you have lost something at a Great Northern station or onboard a Great Northern train, please visit the Great Northern website and use the webform to register your lost item.

Some Great Northern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.

If you have found an item of lost property, please hand it in to a member of staff.

Staffing Level

Unstaffed

This station does not offer

Left Luggage

CCTV

Yes

Information Points

There are information points

Printed Local Information

There is no printed information available

This station does not offer

Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi

Departures and arrivals from Crews Hill

Check the latest departures and arrivals into {StationName} in the table below, including live travel information and status updates.
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Time

Platform

Operator

Cancelled -

Image Description

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