Accessibility Information
There is no information about accessibility
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Customer Help Points
Cromer Passenger Assistance Meeting Point 0:
Platform
Meeting point is on the platform. Unstaffed station, assistance provided by conductor.
Nearest Accessible Stations
Norwich
Passenger Assistance
Cromer Passenger Assistance Meeting Point 0
Location :
Platform
Meeting point is on the platform. Unstaffed station, assistance provided by conductor.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Step Free Access
A, Compliant step-free access to all platform(s)
This station has step free access to the platform for trains towards both Norwich and Sheringham.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is on the platform, next to the yellow boarding ramp.
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Ticket Barriers, Wheelchairs Available
Bus Services
The Coasthopper service by Sanders Coaches (CH1), from Wells through to Cromer along the Coast, runs 7 days a week and connects most of North Norfolk Coast with stops at Wells, Stiffkey, Morston, Blakeney, Cley, Salthouse, Weybourne, Sheringham, East Runton, West Runton , and Cromer.
Click here for details of the Coasthopper - between Mundesley and Wells-next-the-Sea.
Click here for details of the Coastliner - between Wells-next-the-Sea and Hunstanton.
Car Park - Station Car Park
Name : Station Car Park
Spaces : 9
CCTV : No
Free Parking : Yes
Operator : Greater Anglia
Telephone : 0345 600 7245
Email : contactcentre@greateranglia.co.uk
Cycle Storage Location
There are two cycle lockers against the brick wall next to the pedestrian access from the station to the Morrisons store, and a sheltered cycle parking area providing ten spaces can be located at the entrance to the platforms. There are also four cycle stands on Platforms 1 / 2, between the entrance to the platforms and the blue Amazon Hub locker.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
20 spaces
Cycle Storage Type
Lockers, Stands, Racks
Cycle Storage Availability
Yes
Parking Spaces
9
Rail Replacement Services
Rail replacement bus services pick up and drop off at the bus stop on Beach Road, near Morrisons.
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Cctv, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Help Points
Help Points are only available in limited locations
Help points can be found at the following location(s):
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Staffing Level
Unstaffed
This station does not offer
Left Luggage
CCTV
Yes
Defibrillator
Yes
Information Points
There are no information points
Shops
A large Morrisons store is just next to the station
This station does not offer
Atm Machine, Baby Change, Bureau De Change, First Class Lounge, Limited Service, Pay Phones, Post Box, Printed Local Information, Request Stop, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
