Accessibility Information
There is no information about accessibility
Accessible Parking
0
Accessible Ticket Machines
Yes
Customer Help Points
Crosskeys Passenger Assistance Meeting Point 0:
Platform
On the platform in view of the on-train staff.
Nearest Accessible Stations
Newbridge
Passenger Assistance
Crosskeys Passenger Assistance Meeting Point 0
Location :
Platform
On the platform in view of the on-train staff.
Ramp For Train Access
Ramps are available on the train to provide assistance
Step Free Access
B1, (refer to quick reference guide)
Category B1.
Step free access is available to Platform 1 (to Ebbw Vale) from the station car park.
Step free access is available to Platform 2 (to Cardiff) via Carlton Terrace.
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Staff Help Available, Ticket Barriers, Wheelchairs Available
Cycle Hire
There are no cycle hire facilities at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
Cycle lockers are located adjacent to the pick up point and the southbound platform (for services to Cardiff Central), in the car park.
Cycle Storage Spaces
4 spaces
Cycle Storage Type
Lockers
Cycle Storage Availability
Yes
Rail Replacement Services
The rail replacement bus stop is a local bus stop on Risca Road.
This station does not offer
Airport, Bus Services, Car Hire, Car Park, Cycle Storage Sheltered, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
Help Points
Help Points are only available in limited locations
Customer help points are available on both platforms.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Printed Local Information
There is no printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
