Cumbernauld

Cumbernauld station, Glencryan Road, Cumbernauld, North Lanarkshire
G67 2UH

Cumbernauld at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessibility Information

There is information about accessibility

Accessible Parking

5

Accessible Public Telephones

Yes

Accessible Taxis

There is taxi provision

Accessible Ticket Machines

Yes

Accessible Booking Office Counter

Yes

Customer Help Points

Cumbernauld Passenger Assistance Meeting Point :

  • Platform 1 By the customer information screen pole, next to the help point and shelter.
  • Platform 2by the lamp post next to the help point, next to the ticket office sheltered area.


Passenger Assistance Meeting Points 

  • Ticket Office platform 2. 

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.  

Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.  

*This station does not have step-free access between platforms. If you need step-free access to platform 1, go directly to that platform and use the help point for assistance.  

Height Adjusted Ticket Office Counter

There is a Low-Level counter here

National Key Toilets

Yes

Passenger Assistance

Cumbernauld Passenger Assistance Meeting Point
Location :

  • Platform 1 By the customer information screen pole, next to the help point and shelter.
  • Platform 2by the lamp post next to the help point, next to the ticket office sheltered area.


Passenger Assistance Meeting Points 

  • Ticket Office platform 2. 

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.  

Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.  

*This station does not have step-free access between platforms. If you need step-free access to platform 1, go directly to that platform and use the help point for assistance.  

Ramp For Train Access

Ramps are kept at this station to provide assistance

Staff Help Available

Yes

Step Free Access

B1, (refer to quick reference guide)

This is a Category B1 station. Level to ticket office, ramps to both platforms and connecting road bridge between platforms.

Please take care when boarding / alighting the train from Platform 2 as the stepping distance between the train and the platform may be more prominent than at other platforms.

Step Free Category

B1, (refer to quick reference guide)

This station does not offer

Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available

Penalty Fares

Applicable Operators: ScotRail

Prepurchase Collection

Collect from Ticket Office
Collect from Ticket Machine

Ticket Machine

Yes

Ticket Machine Accessibility

Ticket buying and collection on Platform 1
Manoeuvring Space : There is space in front of the ticket machine to manoeuvre a wheelchair
Wheelchair Height : The controls are at a suitable height for wheelchair users

Ticket Office

Yes

This station does not offer

Contactless, London Fare Zone, Oyster, Smartcards, Travel Centre

Bus Services

For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)

Car Park - Station Car Park

Name : Station Car Park
Spaces : 97
CCTV : No
Free Parking : Yes

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

30 spaces

Cycle Storage Type

Stands

Cycle Storage Availability

Yes

Parking Spaces

97

Rail Replacement Services

Please click on the below link for the exact bus pick up location:-

Buses pick up at the bus bay outside the booking office on platform 2.

Taxi Rank

There is taxi provision
Taxi Rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via uncontrolled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank

This station does not offer

Airport, Car Hire, Cycle Hire, Cycle Storage Cctv, Cycle Storage Location, Port, Rail Replacement Maps

Announcements

Announcements are made both visually and audibly

Help Points

There are Help Points

Passenger Assistance Meeting Points 

  • Ticket Office platform 2. 

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.  

Please make yourself known to the station staff and on train staff. If the ticket office is closed, go directly to the platform your train leaves from.  

*This station does not have step-free access between platforms. If you need step-free access to platform 1, go directly to that platform and use the help point for assistance.  

  • Platform 1 By the customer information screen pole, next to the help point and shelter.
  • Platform 2by the lamp post next to the help point, next to the ticket office sheltered area.


All Help Points have induction loops

Information Available

Yes - from help point
Yes - from ticket office

Lost Property

Yes

Staffing Level

Part time

This station does not offer

Helpline, Left Luggage

CCTV

Yes

Information Points

There are information points

Information Services

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday, Public Holidays
24 Hours

Pay Phones

Yes

Printed Local Information

There is accessible printed information available

Toilets

As part of our COVID-19 response, the toilets have a restricted capacity. The toilets are located in the Waiting Room on Platform 2. The toilet facilities are only available during Ticket Office opening hours. Radar - National Key Scheme

Waiting Room

Yes

This station does not offer

Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys, WiFi

Departures and arrivals from Cumbernauld

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Time

Platform

Operator

Cancelled -

Image Description

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