Accessibility Information
There is no information about accessibility
Customer Help Points
Dagenham Dock Passenger Assistance Meeting Point 0:
Gateline (Staffed Hours)
Downside main entrance, gateline area to left, step free access via slope. Check staffed hours on National Rail Enquiries website.
Upside Entrance (Staffed Hours)
Slope access for entrance to platform. Check staffed hours on National Rail Enquiries website.
Station Help Points
Outside of staffed hours, please use the help point to request assistance for your journey.
Height Adjusted Ticket Office Counter
There is no counter here
Lift Details
Lift, North entrance footbridge
Operational Announcements : There are audio announcements provided inside this lift only
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths at least 0.9m wide
Lift, South entrance footbridge
Operational Announcements : There are audio announcements provided inside this lift only
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths at least 0.9m wide
Lift, Platform 1
Operational Announcements : There are audio announcements provided inside this lift only
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths at least 0.8m wide
Lifts
There are lifts
Passenger Assistance
Dagenham Dock Passenger Assistance Meeting Point 0
Location :
Gateline (Staffed Hours)
Downside main entrance, gateline area to left, step free access via slope. Check staffed hours on National Rail Enquiries website.
Upside Entrance (Staffed Hours)
Slope access for entrance to platform. Check staffed hours on National Rail Enquiries website.
Station Help Points
Outside of staffed hours, please use the help point to request assistance for your journey.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Step Free Access
B2, (refer to quick reference guide)
Step Free Category
B2, (refer to quick reference guide)
Ticket Barriers
Yes
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, National Key Toilets, Nearest Accessible Stations, Staff Help Available, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 12
CCTV : Yes
Free Parking : No
Please note that the off peak parking rate applies after 10:00, Mondays to Fridays, all day Saturday and Sunday and on Bank Holidays
Cycle Storage Cctv
Yes
Cycle Storage Location
Outside station entrance
Cycle Storage Spaces
6 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
12
Rail Replacement Services
c2c Rail Replacement down Chequers Lane, north of the station:
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Sheltered, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Monday - Friday, 08:00 - 18:00
Saturday, Sunday and Public Holidays - 09:00 - 16:00
0345 744 4422 (option 3, followed by option 3)
contact@c2crail.co.uk
Help Points
Help Points are only available in limited locations
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from ticket office
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are no information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:10:00.000 - 09:45:00.000
Saturday
Unavailable
Sunday
Unavailable
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Printed Local Information, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room
Time
Platform
Operator
Cancelled -
