Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Customer Help Points
Denham Passenger Assistance Meeting Point 0:
Booking office (during staffed hours)
At the booking office on platform 1 (London-bound) during staffed hours; step-free from car park. Use help point outside these times.
Lift Details
Lift 2, Platform 2
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths at least 0.8m wide
Lift 1, Platform 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths at least 0.9m wide
Lifts
There are lifts
National Key Toilets
Yes
Nearest Accessible Stations
Gerrards Cross
Passenger Assistance
Denham Passenger Assistance Meeting Point 0
Location :
Booking office (during staffed hours)
At the booking office on platform 1 (London-bound) during staffed hours; step-free from car park. Use help point outside these times.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Passenger Assistance Meeting Point - at the booking office (during opening hours only). We recommend that you book assistance in advance of your journey to enable us to get a member of staff to the station outside of booking office opening hours to assist you. Alternatively, please use the Help Point at the station.
Step Free Access
A, Compliant step-free access to all platform(s)
Step Free Access Category A. Step free access to all platforms via lifts.
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Public Telephones, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Ticket Barriers, Wheelchairs Available
Airport
Connections to Heathrow Airport available 7 days a week. Travel on the number 724 bus, operated by Arriva, with a journey time of just over 20mins.
For fares, timetables, and more information (https://www.arrivabus.co.uk/herts-and-essex/services/724---harlow-to-london-heathrow-airport/?direction=outbound#Service Times).
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 158
CCTV : No
Free Parking : No
The weekday off peak start time is 1200 at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
Near station entrance.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
5 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
158
Rail Replacement Services
At station entrance.
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via uncontrolled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Car Hire, Cycle Hire, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
We welcome your feedback, suggestions and ideas to help us to make changes to improve your services.
Help Points
There are Help Points
Induction loops are not available at Help Points
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from ticket office
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:00:00.000 - 12:40:00.000
Saturday
07:00:00.000 - 13:30:00.000
Sunday
Unavailable
Printed Local Information
There is accessible printed information available
Toilets
PLEASE NOTE: Both the Ladies toilets and the accessible toilet are currently out of order until further notice. A temporary toilet (with ramped access) has been installed in the station car park, available during normal ticket office opening hours. This is due to the need for major structural repairs at the station.
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:00:00.000 - 12:40:00.000
Saturday
07:50:00.000 - 13:30:00.000
Sunday
Unavailable
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys
Time
Platform
Operator
Cancelled -
