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Derby Road (Ipswich)
Derby Road station Derby Road Ipswich Suffolk
IP3 8DN
Derby Road (Ipswich) at a glance
Station details
Accessible Taxis
Details of nearest taxis are shown on station information poster
Accessible Ticket Machines
Yes
Customer Help Points
Help points can be found at the following location(s):
- Platform 1 (for trains towards Ipswich)Â - Between the entrance on to the platform and the waiting shelter, fixed to the grey post beneath the customer information screen
- Platform 2 (for trains towards Felixstowe) - Between the entrance on to the platform and the waiting shelter, fixed to the grey post beneath the customer information screen
Induction Loop
Yes
Ramp For Train Access
Yes
Staff Help Available
This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
What assistance is available for customers using this station?
- Board and alight
- Ramp assistance
- Luggage (on and off train only)
- Ticket sale on board
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
- By calling 0345 600 7245 (option 4)
- By selecting the help button on the ticket machine at this station
- By using one of the two Help Points at this station
Assistance meeting point is on the platform.
Step Free Access
This station has step free access for each platform from the roadside. Step free access between the platforms is via the road bridge and there is approximately 100 metres between the two entrances.
This station is a category B1 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
This station does not offer
Accessible Booking Office Counter, Accessible Public Telephones, Impaired Mobility Set Down, National Key Toilets, Wheelchairs Available
Cycle Storage Availability
Yes
Cycle Storage Cctv
No
Cycle Storage Location
There is one cycle stand on Platform 1 (for trains towards Ipswich), just along from the waiting shelter. There are also two cycle stands on Platform 2 (for trains towards Felixstowe), located in between the ramp/steps that lead to/from the platform and the former station buildings.
Cycle Storage Sheltered
No
Cycle Storage Spaces
6 spaces
Cycle Storage Type
Stands
Rail Replacement Services
Rail replacement bus services pick up and drop off at the bus stop on Derby Road (as indicated by the Rail Replacement Bus Stop signs), in between the station entrance and the Station Hotel on Foxhall Road.
This station does not offer
Bus Services, Car Park, Taxi Rank
Customer Service
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Lost Property
Monday to Sunday – 24 hours
All Bank Holidays – 24 hours
Staffing Level
Unstaffed
This station does not offer
Left Luggage
This station does not offer
Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Toilets, Waiting Room, WiFi
Departures and arrivals from Derby Road (Ipswich)
Check the latest departures and arrivals into {StationName} in the table below, including live travel
information and status updates.
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Platform
Operator
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