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Please note - the step free access ramp on the Norwich-bound (arrivals from Colchester/Ipswich/London) platform goes from the platform into a privately owned car park which is currently closed. Therefore out of staffing hours there is no step free access to this platform.
Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, Step Free Access
On platform and on forecourt
Substitute bus services stop in station car park
Bus Services, Taxi Rank
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.