Doncaster

Doncaster station
Station Court
Doncaster
South Yorkshire
DN1 1PE

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Doncaster at a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Onward Travel
Cycle Storage
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Booking Office Counter
- Accessible Public Telephones
  
  Phones are low level but not text
- Accessible Taxis
  
  Advance booking not required
- Accessible Ticket Machines
  
  .
- Height Adjusted Ticket Office Counter
- Impaired Mobility Set Down
  
  station front
- Induction Loop
- National Key Toilets
  
  The National key toilets are located on Platforms 3a and 8; these toilets are operated by a radar key. A radar key is available from the Customer Information Points on Platforms 4 and 8.
- Ramp For Train Access
- Staff Help Available
  
  Monday to Friday – 05:15 to 01:30 Saturday – 05:15 to 01:15 Sunday – 07:30 to 01:30
  
  When arriving for booked or turn-up-and-go assistance, the meeting point is the Customer Information Point on the main concourse (or ticket office outside the times of 08:15 - 18:00). Staff are available to provide Passenger Assist at all times that trains are operating for customers who have booked or who travel as turn-up-and-go. Assistance is available both to board/alight trains and also navigating around the station.
- Step Free Access
  
  This station has step free access to all platforms.
  This station is a category A station according to the Office of Rail and Road station classification system https://www.orr.gov.uk/media/10955.
  Doncaster has a RNIB Map for All located outside the main entrance adjacent to the taxi rank
  Staff can deploy station ramps at all times when trains are operating through this station to help customers who need step-free access board any train at this station. Where in circumstances beyond our control station staff are not available, on train staff can deploy the on board ramp if necessary.
- Wheelchairs Available
- This station does not offer
  
  Customer Help Points
Buying / collecting tickets
- Penalty Fares
  
  GR
- Prepurchase Collection
- Smartcards
  
  Collection is available for Smart tickets bought online.
  
  SmartcardIssue : Yes
  SmartcardValidator : Yes
- Ticket Machine
- Ticket Office
  
  Monday to Friday – 05:45 to 20:00 Saturday – 06:00 to 19:00 Sunday – 08:00 to 18:00
  
  Two machines on concourse and three machines inside travel centre.
Getting to / from the station
- Car Park
  
  West Street Station Car Park - 69 spaces
  Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  
  Car Parking Charges
  Off-peak ticket: £6.75
  Per Hour ticket: £2.50
  Daily ticket: £13.50
  Weekly ticket: £54.00
  Monthly ticket: £162.00
  Annual ticket: £1,485.00
  Saturday: £6.75
  Sunday: £6.75
  
  Short Stay 21-60 mins - £2.50
  Short Stay 61-120 mins - £4.50
  Going away for a long weekend? Park from 10:00 on Friday until 14:00 on Monday for just £12.
  Simply purchase your ticket at the car park on the day.
- Cycle Storage
  
  Storage Space: 62 spaces
  Cycle Shelter Provided: Yes
  Cctv: true
  Storage location:
  Within car park
- Onward Travel
  
  Information to plan your onward journey is available in a printable format here
- Rail Replacement Services
  
  Pick Up / Drop Off outside the front of the station and park in the station overflow car park.
- Taxi Rank
  
  Doncaster is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. Operator who accept bookings is Doncaster Station Taxis 01302 368 636
Staffing and general services
- Customer Service
  
  We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
  This station has Secure Station Accreditation
- Lost Property
  
  Monday to Friday – 09:00 to 16:00
- Staffing Level
  
  Fulltime
- This station does not offer
  
  Left Luggage
Station Facilities
- Atm Machine
  
  Located on concourse
- Baby Change
- First Class Lounge
  Monday to Friday – 06:00 to 20:45 Saturday – 06:00 to 20:45 Sunday – 08:00 to 20:45
  
  Located
  Platform 3A
  Assistance dogs and other well behaved dogs on leads will be permitted in all London North Eastern Railway First Class Lounges
  Tickets Accepted
  - Fully inter-available First Class Season Ticket (i.e. tickets not specific to one train company)
  - Any First Class Anytime ticket valid for travel on the London North Eastern Railway route
  - Any London North Eastern Railway First Class packages
  - London North Eastern Railway First Advance (routed LNER/LNER& connections)
  - London North Eastern Railway First Class Reader Offer (routed LNER/LNER & connections)
  - London North Eastern Railway First Class Flat Fare (routed LNER/LNER & connections)
  - London North Eastern Railway Rewards First Class Leisure Single (routed LNER/LNER & connections)
  - London North Eastern Self Print First Class Upgrade voucher (routed LNER/LNER& connections)
  - Inclusive Tour Tickets (Superbreak etc.)
  - Weekend First
  Restricted tickets
  - All First Class tickets valid only on other train operators, including Caledonian Sleepers
  Facilities
  Toilets, Newspapers.
  Refreshments
  Complimentary: tea/coffee/hot chocolate/orange juice/water/ biscuits
  Wi-Fi
  Available
  Showers
  Not available
- Refreshment Facilities
  
  Various coffee shops and food outlets available for refreshments
- Toilets
  
  The toilets are adjacent to Platforms 3 and 4. The National key toilets are located on Platforms 3a and 8; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Points on Platforms 4 and 8. Toilet opening hours are at all times that the station is open.
- Waiting Room
  
  This station has heated waiting rooms available. Seating is available at an accessible height in the waiting room and on platforms
  Platform 3 opening hours - 05:00 - 22:30
  Platform 4 North Waiting Room opening hours - 05:00 - 01:30
  Platform 4 South Waiting Room opening hours - 05:00 - 22:30
- WiFi
  
  www.btwifi.com/find

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Doncaster

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Doncaster

Doncaster at a glance

Station details

Accessible Booking Office Counter

Accessible Public Telephones

Accessible Taxis

Accessible Ticket Machines

Height Adjusted Ticket Office Counter

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Smartcards

Ticket Machine

Ticket Office

Car Park

Cycle Storage

Onward Travel

Rail Replacement Services

Taxi Rank

Customer Service

Lost Property

Staffing Level

This station does not offer

Atm Machine

Baby Change

First Class Lounge

Refreshment Facilities

Toilets

Waiting Room

WiFi

Buy train tickets to any destination in Britain – no booking fee

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