The accessible toilets are out of order at Dorridge station.
Accessibility Information
There is no information about accessibility
Accessible Parking
0
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
None
Customer Help Points
Dorridge Passenger Assistance Meeting Point 0:
Booking office (during staffed hours)
In main building on platform 1. Step-free access via lifts. No access for trains on platform 2. Outside of staffed hours, please use help point.
Lift Details
Lift 1, Platform 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths at least 0.8m wide
Lift 2, Platforms 2 & 3
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift requires wheelchair users to reverse in or out
Opening Width : Lift has clear door widths at least 0.9m wide
Lifts
There are lifts
National Key Toilets
Yes
Nearest Accessible Stations
Solihull
Passenger Assistance
Dorridge Passenger Assistance Meeting Point 0
Location :
Booking office (during staffed hours)
In main building on platform 1. Step-free access via lifts. No access for trains on platform 2. Outside of staffed hours, please use help point.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Passenger Assistance Meeting Point is in the booking office.
If you are travelling on the last train to Birmingham Moor Street which departs Dorridge at 00:21, please proceed to the platform as the assistance will be provided by the Train Manager on-board.
Step Free Access
A, Compliant step-free access to all platform(s)
Step Free Access Category A. Step free access to platforms via lifts.
Please note that wheelchair / ramp assisance is not possible for Northbound through trains that use platform 2. Customers who need to book wheelchair assistance to / from the Northbound through platform will be offered a taxi to the next suitable station (or another appropriate routing) when booking assistance.
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 104
CCTV : No
Free Parking : Yes
Operator : Solihull Metropolitan Bourough Council
Telephone : 0121 704 6111
Cycle Storage Cctv
Yes
Cycle Storage Location
next to the waiting room on Platform 1
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
30 spaces
.
Cycle Storage Type
Stands, Lockers
Cycle Storage Availability
Yes
Parking Spaces
104
Rail Replacement Services
Rail replacement bus services depart from the front of the station on Station Approach Road.
Please click here for a directional video to the rail replacement bus stop.
This station does not offer
Airport, Car Hire, Cycle Hire, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
03456005165
Help Points
Help Points are only available in limited locations
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Information Available, Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are no information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
05:35:00.000 - 00:05:00.000
Saturday
06:20:00.000 - 00:05:00.000
Sunday
09:20:00.000 - 23:50:00.000
Refreshment Facilities
Yes
Toilets
Accessible toilets on platforms 1
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday
06:00:00.000 - 17:00:00.000
WiFi
Yes
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Printed Local Information, Request Stop, Shops, Trolleys
Time
Platform
Operator
Cancelled -
