Downham Market

Downham Market station
Railway Road
Downham Market
Norfolk
PE38 9EN

Downham Market at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Ticket Machines

All Great Northern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Customer Help Points

The Assistance Meeting Point is by the ticket office.

Impaired Mobility Set Down

Located at the front of the station

Induction Loop

Yes

Ramp For Train Access

A staff-operated ramp is required for step-free access between train and platform at this station. A Mobile Assistance team covers this station.

You can arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our freephone number: 0808 168 1238 - Please note this is for immediate assistance only
  • Texting us on 07970 511077

Staff Help Available

Monday to Friday – 06:00 to 17:00 Saturday – 07:10 to 13:30 Sunday – Closed

Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.

If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:

  • pressing the 'emergency & assisted travel' Help Point button
  • calling us on the freephone number 0808 168 1238 - Please note this is for immediate assistance only
  • texting us on 07970 511077

We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.

Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.

Step Free Access

This is a Category B1 station: Step-free access to both platforms via separate entrances. Access between platforms via the street and a level crossing.

The Assistance Meeting Point is by the ticket office.

This station does not offer

Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, National Key Toilets, Wheelchairs Available

Penalty Fares

Applicable Operators: Great Northern

Prepurchase Collection

Yes

Smartcards

For more information on using the Key smartcard, please visit the Key smartcard webpage on the Great Northern website.


SmartcardIssue : Yes
SmartcardTopup : No
SmartcardValidator : No

Ticket Machine

Yes

Ticket Office

Monday to Friday – 06:00 to 17:00 Saturday – 07:10 to 13:30 Sunday – Closed

Bus Services

Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.

Car Park

Station Car Park - 113 spaces
Monday to Sunday – 24 hours

Cycle Storage Availability

Yes

Cycle Storage Cctv

Yes

Cycle Storage Location

Located by the station entrance.

Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage Spaces

24 spaces

Cycle Storage Type

Stands

Rail Replacement Services

Please click the link for details regarding the rail replacement bus location.

Taxi Rank

A taxi rank is available at the front of the station.

Customer Service

Assistance can be provided via the help points, located on the platforms, at all times of the day.

Lost Property

Monday to Sunday – 24 hours

Staffing Level

Part time

This station does not offer

Left Luggage

Refreshment Facilities

Yes

Toilets

Toilet located on platform 1.

Toilets are available during staffed hours.

Waiting Room

A heated waiting room is available on platforms 1 and 2 between 05:40 and 17:30.

Access to the waiting shelter on platform 1 is not step free.

This station does not offer

Atm Machine, Baby Change, First Class Lounge, WiFi

Departures and arrivals from Downham Market

Check the latest departures and arrivals into {StationName} in the table below, including live travel information and status updates.
View earlier trains
 

Time

Platform

Operator

Cancelled -

Image Description

View later trains

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