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Accessibility Information
There is no information about accessibility
Accessible Ticket Machines
Yes
Customer Help Points
Duffield Passenger Assistance Meeting Point 0:
Platform
Please wait on the platform in view of the station / on-train staff and make yourself known when the train arrives so they can assist you.
Impaired Mobility Set Down
Yes
Passenger Assistance
Duffield Passenger Assistance Meeting Point 0
Location :
Platform
Please wait on the platform in view of the station / on-train staff and make yourself known when the train arrives so they can assist you.
Staff Help Available
Assistance provided by on-train staff.
Step Free Access
C, no step-free access to any platform
Category C - Access to the platforms is only via a stepped footbridge. This station has tactile paving at the edges of the platforms and the top of the stairs.
Step Free Category
C, no step-free access to any platform
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ramp For Train Access, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - General
Car Park : Station Car Park. (Pay by RingGO available) www.myringgo.co.uk/parkinglocator/23312
Spaces : 16
CCTV : No
Free Parking : No
Daily : £3.30
Weekly : £9.90
Monthly : £33.00
Annual : £330.00
Operator : East Midlands Railway
Cycle Storage Cctv
Yes
Cycle Storage Spaces
6 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is a Help Point close to the drop-off and/or pick-up point
Parking Spaces
16
Rail Replacement Services
All Rail Replacement buses and coaches will pick up and drop off from:
Towards Derby: Town Street (A6) (Same side as the station). what3words location ///pinks.zest.refuse
Towards Belper and Matlock: Town Street (A6), on the opposite side off the station Outside Duffield carpets.
what3words location ///reap.demand.overnight
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Location, Cycle Storage Sheltered, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are only made audibly
Help Points
Help Points are available inside and outside this station
Platform 1
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Staffing Level
Unstaffed
This station does not offer
Customer Service, Left Luggage, Lost Property
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
Unavailable
Saturday
Unavailable
Sunday
Unavailable
Printed Local Information
There is printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -