Dullingham

Dullingham station
Station Road
Dullingham
Suffolk
CB8 8UP

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Station Message

Customers are advised that very few train services are scheduled to use Platform 1 at this station, with the vast majority of services (towards both Cambridge and Ipswich) using Platform 2. Please check the departure screen at this station to ensure that you are waiting on the correct platform.

Dullingham at a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Onward Travel
Cycle Storage
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Taxis
  
  Details of nearest taxis are shown on station information poster
- Accessible Ticket Machines
- Customer Help Points
  Help points can be found at the following location(s):
  - Platform 2 (for trains towards both Cambridge and Ipswich), behind the ticket machine and in between the signal box and the level crossing gates, fixed to the grey post beneath the customer information screen
- Induction Loop
- Staff Help Available
  This station is not staffed. Assistance can be provided by the conductor on board, but booking is recommended to avoid any delay to your journey.
  What assistance is available for customers using this station?
  - Board and alight (but not ramp assistance - see the step-free access note below)
  - Luggage (on and off train only)
  - Ticket sale on board
  How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
  - By calling 0345 600 7245 (option 4)
  - By selecting the help button on the ticket machine at this station
  - By using the Help Point at this station
  Assistance meeting point is on the platform.
- Step Free Access
  
  This station has step free access to both platforms from Station Road, with approximately 10-15 metres between the two entrances which are either side of the level crossing. However the height and width of the platforms at this station means that boarding ramps cannot be provided.
  This station is a category B2 station according to ORR station classification system. https://www.orr.gov.uk/media/10955
  Assistance meeting point is on the platform.
- This station does not offer
  
  Accessible Booking Office Counter, Accessible Public Telephones, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, National Key Toilets, Ramp For Train Access, Wheelchairs Available
Buying / collecting tickets
- Penalty Fares
  
  LE
- Prepurchase Collection
- Smartcards
  
  SmartcardIssue : No
  SmartcardTopup : Yes
  SmartcardValidator : Yes
- Ticket Machine
- This station does not offer
  
  Ticket Office
Getting to / from the station
- Car Park
  
  Station Car Park - 12 spaces
  Monday to Sunday – 24 hours
  
  Car Parking Charges
  Daily ticket: £3.00
- Cycle Storage
  
  Storage Space: 28 spaces
  Cycle Shelter Provided: Yes
  Cctv: false
  Storage location:
  There are two cycle shelters, with a total of 28 wheel racks, located in the station car park.
- Rail Replacement Services
  
  Rail replacement bus services pick up and drop off near the station entrance, either side of the level crossing. Customers requiring accessible rail replacement transport are advised to use Newmarket, Cambridge, or Cambridge North stations.
- This station does not offer
  
  Onward Travel, Taxi Rank
Staffing and general services
- Customer Service
  
  Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
  The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
  Closed on Christmas Day and Boxing Day.
- Lost Property
  
  Monday to Sunday – 24 hours All Bank Holidays – 24 hours
- This station does not offer
  
  Left Luggage, Staffing Level
Station Facilities
- This station does not offer
  
  Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, Toilets, Waiting Room, WiFi

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Dullingham

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Dullingham

Station Message

Dullingham at a glance

Station details

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Induction Loop

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Smartcards

Ticket Machine

This station does not offer

Car Park

Cycle Storage

Rail Replacement Services

This station does not offer

Customer Service

Lost Property

This station does not offer

This station does not offer

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