Dumbarton Central

Dumbarton Central station, Townend Road, Dumbarton, West Dunbartonshire
G82 1PZ

Dumbarton Central at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessibility Information

There is information about accessibility

Accessible Public Telephones

Yes

Accessible Taxis

There is taxi provision

Accessible Ticket Machines

Yes

Customer Help Points

Dumbarton Central Passenger Assistance Meeting Point 0:

Passenger Assistance Meeting Points

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

  • Ticket Office

Located on Platform 1.

  • Platform 1

By the ticket office, at the help point.

  • Platform 2

By the station building, above the help point. At the entrance from the ramp.


Height Adjusted Ticket Office Counter

There is no Low-Level counter here

Impaired Mobility Set Down

Yes

National Key Toilets

Yes

Passenger Assistance

Dumbarton Central Passenger Assistance Meeting Point 0
Location :

Passenger Assistance Meeting Points

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

  • Ticket Office

Located on Platform 1.

  • Platform 1

By the ticket office, at the help point.

  • Platform 2

By the station building, above the help point. At the entrance from the ramp.


Ramp For Train Access

Ramps are kept at this station to provide assistance

Staff Help Available

Yes

Step Free Access

B2, (refer to quick reference guide)

This is a Category B2 station. Steep ramps up to platforms. The Passenger Assist meeting point is at the Ticket Office.

Please take care when boarding/alighting the train towards the middle of platform 1 and 3 as the stepping distance between the platform and the train may be more prominent than at other areas of the platform.

Step Free Category

B2, (refer to quick reference guide)

This station does not offer

Accessible Parking, Accessible Booking Office Counter, Escalator Information, Induction Loop, Lifts, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available

Contactless

Yes

Penalty Fares

Applicable Operators: ScotRail

Prepurchase Collection

Collect from Ticket Machine

Ticket Machine

Yes

Ticket Machine Accessibility

Ticket buying and collection on Platform 1
Manoeuvring Space : There is space in front of the ticket machine to manoeuvre a wheelchair
Wheelchair Height : The controls may be at a suitable height for some people

Ticket Office

Yes

This station does not offer

London Fare Zone, Oyster, Smartcards, Travel Centre

Bus Services

For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)

Car Park - Strathleven Place

Name : Strathleven Place
Spaces : 80
CCTV : No
Free Parking : No
Operator : Local Authority

Cycle Storage Cctv

Yes

Cycle Storage Spaces

10 spaces

Platform 1

Cycle Storage Type

Racks

Cycle Storage Availability

Yes

Drop Off Pick Up

Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point

Parking Spaces

80

Rail Replacement Services

Please click on the link below for the exact bus pick up location:-

Rear Station entrance - Bankend Road

Taxi Rank

There is taxi provision
Taxi Rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps can be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank

This station does not offer

Airport, Car Hire, Cycle Hire, Cycle Storage Location, Cycle Storage Sheltered, Port, Rail Replacement Maps

Announcements

Announcements are made both visually and audibly

Help Points

There are Help Points

Passenger Assistance Meeting Points

For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.

Please make yourself known to the station staff when you arrive. If the ticket office is closed, go to the platform your train leaves from.

  • Ticket Office

Located on Platform 1.

  • Platform 1

By the ticket office, at the help point.

  • Platform 2

By the station building, above the help point. At the entrance from the ramp.


All Help Points have induction loops

Information Available

Yes - from help point
Yes - from ticket office

Lost Property

Yes

Staffing Level

Part time

This station does not offer

Helpline, Left Luggage

CCTV

Yes

Information Points

There are information points

Information Services

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday, Public Holidays
24 Hours

Pay Phones

Yes

Printed Local Information

There is accessible printed information available

Toilets

As part of our COVID-19 response, the toilets are opened upon request. The toilets are located on Platform 1. Available during ticket office opening hours.

Waiting Room

Yes

This station does not offer

Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys, WiFi

Departures and arrivals from Dumbarton Central

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Time

Platform

Operator

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