Dumfries

Dumfries station
Lovers Walk
Dumfries
Dumfries & Galloway
DG1 1NF

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Station Message

Please note: This station offers assistance to customers travelling towards Carlisle at the departing platform.

Dumfries at a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Onward Travel
Cycle Storage
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Booking Office Counter
- Accessible Ticket Machines
- Customer Help Points
- Height Adjusted Ticket Office Counter
- Induction Loop
- National Key Toilets
- Ramp For Train Access
- Staff Help Available
  
  Monday to Friday – 05:00 to 00:00 Saturday – 05:00 to 00:00 Sunday – 09:45 to 00:00
- Step Free Access
  
  This is a Category B station. Level to both platforms and connecting footbridge with stairs between platforms
  Blue Badge parking bays: 4
- Wheelchairs Available
- This station does not offer
  
  Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down
Buying / collecting tickets
- Penalty Fares
  
  SR
- Prepurchase Collection
- Smartcards
  
  SmartcardIssue : No
  SmartcardValidator : Yes
- Ticket Machine
- Ticket Office
  
  Monday to Friday – 06:35 to 19:30 Saturday – 06:35 to 19:30 Sunday – 10:30 to 19:55
Getting to / from the station
- Car Park
  
  Station Car Park - 134 spaces
  Monday to Sunday – 24 hours
  
  Car Parking Charges
  Daily ticket: £2.00
- Cycle Storage
  
  Storage Space: 20 spaces
  Cycle Shelter Provided: Yes
  Cctv: false
- Onward Travel
  
  for details of bus services, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
- Rail Replacement Services
  
  Buses pick up/drop off from the station car park
- Taxi Rank
  
  visit www.traintaxi.co.uk for details of taxis available for hire
Staffing and general services
- Customer Service
  
  customer.relations@scotrail.co.uk
- Lost Property
  
  Monday to Sunday – 07:00 to 21:00
- Staffing Level
  
  Parttime
- This station does not offer
  
  Left Luggage
Station Facilities
- Baby Change
- Refreshment Facilities
  
  Cafe
- Toilets
  
  The Ladies toilets are located on Platforms 1 and 2; these toilet facilities are available from 06:30-19:30. The Gents toilets are located on Platform 1; these toilet facilities are available from 06:30-19:30. Radar - National Key Scheme toilets are located on Platform 1; available 24 hours a day.
- Waiting Room
  
  Part of station buildings - one on each platform
- WiFi
- This station does not offer
  
  Atm Machine, First Class Lounge

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Dumfries

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Dumfries

Station Message

Dumfries at a glance

Station details

Accessible Booking Office Counter

Accessible Ticket Machines

Customer Help Points

Height Adjusted Ticket Office Counter

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Smartcards

Ticket Machine

Ticket Office

Car Park

Cycle Storage

Onward Travel

Rail Replacement Services

Taxi Rank

Customer Service

Lost Property

Staffing Level

This station does not offer

Baby Change

Refreshment Facilities

Toilets

Waiting Room

WiFi

This station does not offer

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