Accessibility Information
There is information about accessibility
Customer Help Points
Duncraig Passenger Assistance Meeting Point 0:
Passenger Assistance Meeting Points
For station accessibility, please refer to the "Step Free Access" section on the website.
This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff.
Please wait at the meeting point on your departure platform and make yourself known to staff when the train arrives so they can assist you.
Impaired Mobility Set Down
Yes
Passenger Assistance
Duncraig Passenger Assistance Meeting Point 0
Location :
Passenger Assistance Meeting Points
For station accessibility, please refer to the "Step Free Access" section on the website.
This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff.
Please wait at the meeting point on your departure platform and make yourself known to staff when the train arrives so they can assist you.
Step Free Access
B2, (refer to quick reference guide)
This is a Category B2 station. Rough ground.
Please take care when boarding / alighting the train at this station as the stepping distance between the train and the platform may be more prominent than at other stations.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ramp For Train Access, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)
Cycle Storage Spaces
6 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Rail Replacement Services
Please click on the link below for the exact bus pick up location:-
Bus stop at Duncraig Castle entrance. Main Road. Mini bus only
This station does not offer
Airport, Car Hire, Car Park, Cycle Hire, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are only made audibly
Customer Service
Help Points
Help Points are only available in limited locations
Passenger Assistance Meeting Points
For station accessibility, please refer to the "Step Free Access" section on the website.
This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff.
Information Available
Yes - from help point
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Helpline, Left Luggage
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday, Public Holidays
24 Hours
Printed Local Information
There is accessible printed information available
Request Stop
If you wish to board the train at this station, please use the Request Stop Kiosk on the platform. You must do this between 20 minutes and 5 minutes before the train is due to arrive.
If the button is not pushed at least 5 minutes before the train arrives, the train will NOT stop.
Waiting Room
Yes
This station does not offer
Atm Machine, Baby Change, Bureau De Change, CCTV, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Shops, Refreshment Facilities, Toilets, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
