Durham

Durham station
North Road
Durham
County Durham
DH1 4RB

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Station Message

Work is being carried out at Aykley Heads car park at Durham station and as a result there will be fewer parking spaces until Summer 2020. When completed, this will add an additional 135 parking spaces for Durham station.

Durham At a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Bus Services
Cycle Storage Availability
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Ticket Machines
- Customer Help Points
- Impaired Mobility Set Down
- Induction Loop
- National Key Toilets
  The National key toilets are located on both platforms; these toilets are operated by a radar key. A radar key is available from the Customer Information Points on both platforms.
- Ramp For Train Access
- Staff Help Available
  Monday to Friday – 24 hours Saturday – 24 hours Sunday – 07:00 to 23:59
- Wheelchairs Available
- This station does not offer
  
  Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Step Free Access
Buying / collecting tickets
- Penalty Fares
  Applicable Operators: TransPennine Express
- Prepurchase Collection
- Staffing Level
  Parttime
- Ticket Machine
- Ticket Office
  Monday – 06:00 to 19:30 Tuesday – 06:00 to 19:30 Wednesday – 06:00 to 19:30 Thursday – 06:00 to 19:30 Friday – 06:00 to 20:00 Saturday – 06:00 to 19:00 Sunday – 08:00 to 20:00
  Four machines on Southbound platform and two Cash/Card machines on Northbound platform.
Getting to / from the station
- Bus Services
  
  Information to plan your onward journey is available in a printable format�
- Car Park
  Station Car Park - 358 spaces Monday to Sunday – 24 hours
- Cycle Storage Availability
  
  Storage location:
  North end of Platforms 1 and 2
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Pick Up / Drop Off in the station car park.
- Taxi Rank
  
  Durham is a large station with taxis usually available on a rank. Advance booking is not normally necessary or even possible, unless arriving early in the morning or late at night. To book a taxi in advance call 0191 371 2727.
Station Facilities
- Customer Service
  
  We welcome your feedback, suggestions and ideas to help us to make changes that can develop and grow our business.
- Lost Property
  Monday to Friday – 09:00 to 16:00
- Toilets
  The toilets are located on the Concourse of both platforms. The National key toilets are located on both platforms; these toilets are operated by a RADAR key. A RADAR key is available from the Customer Information Points on both platforms.
- This station does not offer
  
  Left Luggage, WiFi

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Durham

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Durham

Station Message

Durham At a glance

Station details

Accessible Ticket Machines

Customer Help Points

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

Bus Services

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

Taxi Rank

Customer Service

Lost Property

Toilets

This station does not offer

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