Dyce

Dyce station, Station Road, Dyce, Aberdeenshire
AB21 7EQ

Dyce at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessibility Information

There is information about accessibility

Accessible Parking

3

Accessible Public Telephones

Yes

Accessible Taxis

There is taxi provision

Accessible Ticket Machines

Yes

Customer Help Points

Dyce Passenger Assistance Meeting Point 0:

Passenger Assistance Meeting Points 

For station accessibility, please refer to the "Step Free Access" section on the website.  

This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff. 

  • Platform 1By the customer information screen pole, next to the shelter.
  • Platform 2By the customer information screen pole, next to the help point.


Please wait at the meeting point on your departure platform and make yourself known to staff when the train arrives so they can assist you.

Impaired Mobility Set Down

Yes

Lift Details

Lift, Platform 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide

Lift, Platform 2
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths 1.1m wide

Lifts

There are lifts

Passenger Assistance

Dyce Passenger Assistance Meeting Point 0
Location :

Passenger Assistance Meeting Points 

For station accessibility, please refer to the "Step Free Access" section on the website.  

This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff. 

  • Platform 1By the customer information screen pole, next to the shelter.
  • Platform 2By the customer information screen pole, next to the help point.


Please wait at the meeting point on your departure platform and make yourself known to staff when the train arrives so they can assist you.

Ramp For Train Access

Ramps are available on the train to provide assistance

Step Free Access

A, Compliant step-free access to all platform(s)

This is a Category A station. Fully Accessible - lifts and footbridge.

Please take care when boarding / alighting the train at this station as the stepping distance between the train and the platform may be more prominent than at other stations.

Step Free Category

A, Compliant step-free access to all platform(s)

This station does not offer

Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Induction Loop, National Key Toilets, Nearest Accessible Stations, Staff Help Available, Ticket Barriers, Wheelchairs Available

Penalty Fares

Applicable Operators: ScotRail

Prepurchase Collection

Collect from Ticket Machine

Ticket Machine

Yes

Ticket Machine Accessibility

Ticket buying and collection on Platform 1
Manoeuvring Space : There is space in front of the ticket machine to manoeuvre a wheelchair
Wheelchair Height : The controls are at a suitable height for wheelchair users

Ticket buying and collection on Platform 2
Manoeuvring Space : There is space in front of the ticket machine to manoeuvre a wheelchair
Wheelchair Height : The controls are at a suitable height for wheelchair users

This station does not offer

Contactless, London Fare Zone, Oyster, Smartcards, Ticket Office, Travel Centre

Airport

It's about two miles from Dyce station to the terminal building at Aberdeen Airport. Visit www.traintaxi.co.uk for details of taxis available for hire.

Bus Services

For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)

Car Park - Station Car Park

Name : Station Car Park
Spaces : 100
CCTV : Yes
Free Parking : Yes

Cycle Storage Cctv

Yes

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

16 spaces

Cycle Storage Type

Lockers, Stands

Cycle Storage Availability

Yes

Drop Off Pick Up

Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point

Parking Spaces

100

Rail Replacement Services

Please click on the link below for the exact bus pick up location:-

Rear of station (platform 1) coach turning circle on Foinavon Close

Taxi Rank

There is taxi provision
Taxi Rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via uncontrolled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank

This station does not offer

Car Hire, Cycle Hire, Cycle Storage Location, Port, Rail Replacement Maps

Announcements

Announcements are made both visually and audibly

Help Points

There are Help Points

Passenger Assistance Meeting Points 

For station accessibility, please refer to the "Step Free Access" section on the website.  

This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff. 

  • Platform 1By the customer information screen pole, next to the shelter.
  • Platform 2By the customer information screen pole, next to the help point.


All Help Points have induction loops

Information Available

Yes - from help point

Lost Property

Yes

Staffing Level

Unstaffed

This station does not offer

Helpline, Left Luggage

CCTV

Yes

Information Points

There are information points

Information Services

Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday, Public Holidays
24 Hours

Pay Phones

Yes

Printed Local Information

There is accessible printed information available

Waiting Room

Yes

WiFi

Yes

This station does not offer

Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys

Departures and arrivals from Dyce

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Time

Platform

Operator

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