Ealing Broadway

Ealing Broadway station, The Broadway, Ealing, Greater London
W5 2NU

Ealing Broadway at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessibility Information

There is no information about accessibility

Accessible Taxis

There is taxi provision

Accessible Ticket Machines

Yes

Accessible Booking Office Counter

Yes

Customer Help Points

Ealing Broadway Passenger Assistance Meeting Point 0:

Gateline


Make your way to the gateline at the station entrance

Height Adjusted Ticket Office Counter

There is a Low-Level counter here

Induction Loop

Induction loops are at designated listening areas

Lift Details

Lift 2 (B), Platforms 2 & 3
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide

Lift 1 (A), Platform 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths 1.1m wide

Lift 3 (D), Platform 4
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths 1.1m wide

Lift 4 (C), Platform 4
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths 1.1m wide

Lifts

There are lifts

National Key Toilets

Yes

Passenger Assistance

Ealing Broadway Passenger Assistance Meeting Point 0
Location :

Gateline


Make your way to the gateline at the station entrance

Ramp For Train Access

Ramps are kept at this station to provide assistance

Staff Help Available

Staff are available to assist from the first to last train each day.

Step Free Access

A, Compliant step-free access to all platform(s)

  • Accessibility Category A. This station has step-free access to all platforms. For access to District line & Central line services, take lifts to platform 4 and follow signs to District line or Central Line.
  • Staff ramp assistance is always available.
  • Accessible seating is available on platforms
  • Wheelchairs are available from first to last train.

Step Free Category

A, Compliant step-free access to all platform(s)

Ticket Barriers

Ealing Broadway has a Secure Station accreditation.

This station does not offer

Accessible Parking, Accessible Public Telephones, Escalator Information, Impaired Mobility Set Down, Nearest Accessible Stations, Wheelchairs Available

London Fare Zone

Zone 3

Oyster

Oyster cards can only be purchased from a ticket machine.

Zone 3


Purchase Available
Top-up at Ticket Machine

Penalty Fares

Applicable Operators: Great Western Railway

Prepurchase Collection

Collect from Ticket Office
Collect from Ticket Machine

Ticket Machine

Yes

Ticket Machine Accessibility

Ticket buying and collection, west concourse
Manoeuvring Space : There is space in front of the ticket machine to manoeuvre a wheelchair
Wheelchair Height : The controls may be at a suitable height for some people

Ticket Office

Yes

This station does not offer

Contactless, Smartcards, Travel Centre

Airport

Elizabeth Line service to Heathrow airport.

Bus Services

Transport for London Buses operate from outside the station.

Information to plan your onward journey click Here

Cycle Hire

Brompton Bike Hire 0204 538 3225 Home - Brompton Bike Hire

Cycle Storage Availability

Yes

Rail Replacement Maps

Ealing Broadway - Rail Replacement Information - https://assets.nationalrail.co.uk/e8xgegruud3g/6i296AanmLrXWswqyCA4rO/b676023d097339b7329796a2977a8565/CRL-087-DR-H-Ealing-Broadway.pdf

Rail Replacement Services

Bus stop F outside station entrance (both directions)

Taxi Rank

There is taxi provision
Taxi Rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via controlled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank

This station does not offer

Car Hire, Car Park, Cycle Storage Cctv, Cycle Storage Location, Cycle Storage Sheltered, Cycle Storage Spaces, Cycle Storage Type, Parking Spaces, Port

Announcements

Announcements are made both visually and audibly

Customer Service

Please call our Customer Services Centre on 0343 222 1234 (Service and network charges may apply. click here for details)

Help Points

There are Help Points

Visual and audible customer information is available via customer Information Screens (CIS), public announcements (PA) and staff at this station


All Help Points have induction loops

Helpline

We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please Click Passenger Assist | National Rail .

We operate Turn Up and Go and pre-booked assistance at this station. Please speak to a member of staff for any assistance.

Information Available

Yes - from help point
Yes - from ticket office

Lost Property

Yes

Staffing Level

Full time

This station does not offer

Left Luggage

Baby Change

Yes

CCTV

Yes

Information Points

There are information points

Printed Local Information

There is accessible printed information available

Shops

Yes

Refreshment Facilities

Food & Refreshment Kiosks located on the Platform 4 concourse

Food retail units located by the station entrance.

Toilets

Toilets are located on the station concourse.

Waiting Room

  • An accessible waiting room with automatic door opening is located on Platform 3 Open from 06:00 to 20:00

This station does not offer

Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Trolleys, WiFi

Departures and arrivals from Ealing Broadway

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Time

Platform

Operator

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