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Step free access is unavailable throughout the station at Earlestown station.
Customers who require wheelchair access at this station should speak to a member of staff, or contact the Northern Customer Experience Centre on 0800 200 6060 for further assistance.
Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Customer Help Points
Earlestown Passenger Assistance Meeting Point 0:
Ticket Office
Located at the station entrance by Platform 1. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Height Adjusted Ticket Office Counter
There is no counter here
Passenger Assistance
Earlestown Passenger Assistance Meeting Point 0
Location :
Ticket Office
Located at the station entrance by Platform 1. See National Rail Enquiries website for office hours.
Platform
Please wait on the platform in view of the station/on-train staff and make yourself known when the train arrives so they can assist you.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
B2, (refer to quick reference guide)
This station has a ramp to Platform 1 (for some trains towards Manchester). There is level access to Platform 5 (for trains towards Chester) from a separate entrance. We are sorry but there is no step-free access to Platforms 2/3/4 (for trains towards Liverpool, Warrington and Manchester)
Customers with mobility impairments may find it easier to change at Newton-le-Willows on the same line
To find our more about travelling around this station, please see the 360 map click here
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Bus Services
Busline 0871 200 2233
Car Park - Station Car Park
Name : Station Car Park
Spaces : 25
CCTV : No
Free Parking : Yes
Operator : Northern
Telephone : 0800 200 6060
Cycle Hire
Not available at this station.
Cycle Storage Cctv
Yes
Cycle Storage Location
Platform 1
Cycle Storage Spaces
10 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
25
Rail Replacement Maps
Earlestown - https://images.nationalrail.co.uk/e8xgegruud3g/uRQ3ZYQXhG3PtN8nhMGO7/34dce15698d7c4a413257c663b317437/Earlestown_temp.png
Rail Replacement Services
All rail-replacement bus services will pick-up/set-down from Bus stop A near the ticket office, Railway Street (What3words – fists.wreck.fooling)
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis can pick up and wait at this taxi rank
Same Side : The Taxi rank is via controlled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Storage Sheltered, Drop Off Pick Up, Port
Announcements
Announcements are only made audibly
Customer Service
08002006060
Help Points
There are Help Points
Located on all platforms. Links for current train running and for emergencies.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Information Available, Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
05:43:00.000 - 00:10:00.000
Sunday
08:20:00.000 - 00:10:00.000
Printed Local Information
There is accessible printed information available
Waiting Room
Yes
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, WiFi
Time
Platform
Operator
Cancelled -