Earlswood (Surrey)

Earlswood station
Station Approach West
Earlswood
Surrey
RH1 6HP
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Earlswood (Surrey) at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Ticket Machines

All Southern ticket machines are able to sell tickets with Disabled Persons Railcard discounts.

Ticket machines are of an accessible design, however their location and the station itself may not be. Please check the station map or the 'step free access' section before making your way to the station.

Customer Help Points

The Assistance Meeting Point is by the Ticket Office.

Impaired Mobility Set Down

Whilst there is no dedicated area, there is ample space for impaired mobility set down / pick up at the front of the station

Induction Loop

Yes

Ramp For Train Access

A staff-operated ramp is required for step-free access between train and platform at this station. A Mobile Assistance team covers this station.

You can arrange assistance by:

  • Pressing the “emergency & assisted travel” button on a station Help Point
  • Calling our freephone number: 0808 168 1238 - Please note this is for immediate assistance only
  • Texting us on 07970 511077

Staff Help Available

Monday to Friday – 06:30 to 10:35 Saturday – Closed Sunday – Closed

Our Mobile Assistance Team is available to help you to complete your journey from this station if it is unstaffed.

If you have not booked assistance and require help boarding at this station, then on arrival please contact this team by either:

  • pressing the 'emergency & assisted travel' Help Point button
  • calling us on the freephone number ''0808 168 1238'' - Please note this is for immediate assistance only
  • texting us on ''07970 511077''

We will then arrange for our Mobile Assistance Team to reach you in good time before your train is scheduled to depart.

Whether you pre-book your assistance or prefer more flexibility, we recommend arriving 20 minutes before your train is scheduled to depart.

Step Free Access

This is a Category B3 station: Level access to platform 1 (towards London). Steps to platform 2 (towards Gatwick).

The Assistance Meeting Point is by the Ticket Office.

This station does not offer

Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, National Key Toilets, Wheelchairs Available

Penalty Fares

Applicable Operators: Southern, Thameslink

Prepurchase Collection

Yes

Smartcards

For more information on using the Key smartcard, please visit the Key smartcard webpage on the Southern website.


SmartcardIssue : Yes
SmartcardTopup : No
SmartcardValidator : Yes

Ticket Machine

Yes

Ticket Office

Monday to Friday – 06:30 to 10:45 Saturday – Closed Sunday – Closed

Bus Services

Information to plan your onward journey is available in the “Onward Travel Information Map” within the map section below.

Car Park

Station Car Park - 22 spaces
Monday to Sunday – 24 hours

Cycle Storage Availability

Yes

Cycle Storage Cctv

Yes

Cycle Storage Location

Located by Platform 1.

Cycles are left at owners risk. Abandoned cycles may be removed.

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

20 spaces

Cycle Storage Type

Stands

Rail Replacement Services

Please click the link for details regarding the rail replacement bus location.

This station does not offer

Taxi Rank

Customer Service

Assistance can be provided via the help points, located on the platforms, at all times of the day.

Lost Property

Yes

Staffing Level

Part time

This station does not offer

Left Luggage

Baby Change

Facilties may only be available when the station is staffed.

Refreshment Facilities

Yes

Toilets

Located by the waiting room on platform 1.

Toilets may on be available during staffed hours.

Waiting Room

There is a heated waiting area in the ticket office and on platform 1, during staffed hours.

There is an unheated waiting shelter on platform 2.

This station does not offer

Atm Machine, First Class Lounge, WiFi

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Departures and arrivals from Earlswood (Surrey)

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