Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
East Midlands Parkway Passenger Assistance Meeting Point 0:
Ticket Office
The ticket office is located in the main station building. Please check National Rail Enquires for the ticket office opening hours.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Impaired Mobility Set Down
Yes
Lift Details
Lift 1, Platform 1
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths at least 0.9m wide
Lift 2, Platforms 2 & 3
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths at least 0.9m wide
Lift 3, Platform 4
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths at least 0.9m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
East Midlands Parkway Passenger Assistance Meeting Point 0
Location :
Ticket Office
The ticket office is located in the main station building. Please check National Rail Enquires for the ticket office opening hours.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
0400-0205 Monday-Friday
0500-0030 Saturday
0645-0105 Sunday
Step Free Access
A, Compliant step-free access to all platform(s)
Category A station. This station has step free access to all platforms. This station has tactile paving at the edge of all platforms.
Step Free Category
A, Compliant step-free access to all platform(s)
Wheelchairs Available
Yes
This station does not offer
Accessible Public Telephones, Escalator Information, Induction Loop, Nearest Accessible Stations, Ticket Barriers
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 864
CCTV : Yes
Free Parking : No
£2.20 Evening Car park fares are available from 1800 - 0230.
£6.60 Weekend rate (Friday 1000 - Sunday midnight) please purchase this ticket from ticket office.
This car park has Secure Station Accreditation.
Automatic Number Plate Recognition (ANPR)
Blue Badge holders: Parking is free for all Blue Badge holders at ANPR car parks. To qualify for free parking, Blue Badge holders will need to register their vehicles on the APCOA Blue Badge portal using this link https://bluebadge.apcoa.co.uk/
When parking, please ensure that your Blue Badge is displayed at all times. If dedicated Blue Badge bays are occupied, please park within any available standard bay and display your Blue Badge
Cycle Storage Cctv
Yes
Cycle Storage Location
At the front of the station
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
20 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for more than 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
864
Rail Replacement Services
Directly outside the front of the station
Taxi Rank
There is taxi provision
Taxi rank, (outside main entrance south) via Remembrance Way
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps can only be deployed from the side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Hire, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Help Points
Help Points are only available in limited locations
Platform 1,2,4 & Main Car park
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Staffing Level
Full time
This station does not offer
Customer Service, Left Luggage, Lost Property
Baby Change
Yes
CCTV
Yes
First Class Lounge
Open Monday to Friday (excluding bank holidays) 05.30 - 18.00.
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
04:50:00.000 - 01:30:00.000
Saturday
05:25:00.000 - 00:00:00.000
Sunday
06:45:00.000 - 01:00:00.000
Printed Local Information
There is printed information available
Refreshment Facilities
Yes
Toilets
The toilets and National key toilets are located on the Main Concourse. All the toilets are open and a radar key is not required to operate these toilets. Toilet opening times are:
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday 06:00 : 19:30Sunday 07:30 : 19:30
Trolleys
Yes
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:00:00.000 - 19:30:00.000
Saturday
06:00:00.000 - 19:30:00.000
Sunday
07:30:00.000 - 19:30:00.000
WiFi
Yes
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, Limited Service, Pay Phones, Post Box, Request Stop, Shops
Time
Platform
Operator
Cancelled -
