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Accessibility Information
There is information about accessibility
Accessible Parking
2
Accessible Ticket Machines
Yes
Customer Help Points
Eastbrook Passenger Assistance Meeting Point 0:
Platform
On the platform in view of the on-train staff.
Impaired Mobility Set Down
Yes
Nearest Accessible Stations
Cardiff Central, Penarth
Passenger Assistance
Eastbrook Passenger Assistance Meeting Point 0
Location :
Platform
On the platform in view of the on-train staff.
Step Free Access
B2, (refer to quick reference guide)
Category B2.
Platform 1 (to Cardiff) is accessible via the footpath emanating from Cardiff Road and up the end of platform ramp.
Platform 2 (to Barry) is accessible from Chamberlain Row and up the end of platform ramp.
A footbridge with steps connects both platforms.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Induction Loop, Lifts, National Key Toilets, Ramp For Train Access, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
Local routes operated by Cardiff Bus.
Car Park - Station Car Park
Name : Station Car Park
Spaces : 31
CCTV : Yes
Free Parking : Yes
Operator : Transport for Wales
Telephone : 0333211202
Cycle Storage Cctv
Yes
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop off and pick up point on Cardiff Road
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Point 2: Drop off and pick up point on Chamberlain Row
Same Side As Station: The drop-off and/or pick-up point is accessed via a controlled road crossing such as a pedestrian crossing
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
31
Rail Replacement Services
The rail replacement bus stop is at the station car park entrance.
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Location, Cycle Storage Sheltered, Cycle Storage Spaces, Cycle Storage Type, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
Help Points
Help Points are only available in limited locations
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Printed Local Information
There is no printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room
Time
Platform
Operator
Cancelled -