Edinburgh

Edinburgh station
Princes Street
Edinburgh
Lothian
EH1 1BB

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Edinburgh At a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Bus Services
Cycle Storage Availability
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Customer Help Points
  There is a Customer Information Point in the Main Concourse opposite the main departure boards.
- Impaired Mobility Set Down
  
  A drop off area�is located�at Calton Road, an assistance call point is located beside the lift.
  Assistance is available to and from platforms, please call in advance to use this service. Please contact customer services of the relevant train operator: Virgin Trains East Coast - 03457 225 333.Virgin Trains -0845 744 3366.ScotRail - 0845 6015 929
- Induction Loop
- National Key Toilets
  
  At entrance to Public Toilets
- Ramp For Train Access
- Staff Help Available
  Monday to Friday – 04:00 to 00:45 Saturday – 04:00 to 00:45 Sunday – 06:00 to 00:45
  Assistance is available from welcome hosts, the travel centre, and the mobility assistance office as well as the customer information point in the main concourse.
  The Mobility Assistance Room is located opposite platform 4.
- Step Free Access
  
  There is step free access to all parts of the station with lifts and escalators giving access to the platforms
- This station does not offer
  
  Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Wheelchairs Available
Buying / collecting tickets
- Prepurchase Collection
- Staffing Level
  Fulltime
- Ticket Machine
- Ticket Office
  Monday to Friday – 05:00 to 23:59 Saturday – 05:00 to 23:59 Sunday – 07:00 to 23:59
  In the Travel Centre
- This station does not offer
  
  Penalty Fares
Getting to / from the station
- Bus Services
  
  Buses can be found on Princess Street exit 1.�Lothian Buses provide a network of daily and frequent bus services around the city. For details please visit:
  All Lothian buses are accessible and can be lowered to give step free access and have a dedicated mobility space.
  Buy an Edinburgh PLUSBUS ticket with you train ticket, for unlimited bus travel around the whole of Edinburgh. For details please visit:
  Edinburgh Tram stop can be found just outside the station entrance. The tram route runs from Edinburgh Airport to York Place in the City Centre. For full details please visit:
- Car Park
  New Street: Long Stay - 617 spaces Monday to Friday – 04:00 to 00:45 Weekend – 06:00 to 00:45
- Cycle Storage Availability
  Please do not leave�panniers, bags or trailers attached to bicycles or racks.�Panniers, bags or trailers attached to bicycles will be removed and�deposited in�lost property,�a fee�may be�charged�for their return. Storage location:
  Cycle storage can be found�in the station:�by the lift at Platform 2 (37 spaces) Platform 3 (68 Spaces) and adjacent to Platform 19 (86 Spaces). Additional cycle spaces are available in New Street car park (32 spaces).
- Cycle Storage Sheltered
- Taxi Rank
  
  Nearest Taxi Ranks are on Market St and Waverley Bridge outside the station.
- This station does not offer
  
  Rail Replacement Services
Station Facilities
- Customer Service
  Please ask a welcome host or at the travel centre / mobility assistance room or at the customer information point in the centre of the main concourse
- Left Luggage
- Lost Property
  Monday to Friday – 09:00 to 17:30
- Toilets
- WiFi

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Edinburgh

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Edinburgh

Edinburgh At a glance

Station details

Customer Help Points

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Prepurchase Collection

Staffing Level

Ticket Machine

Ticket Office

This station does not offer

Bus Services

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Taxi Rank

This station does not offer

Customer Service

Left Luggage

Lost Property

Toilets

WiFi

Buy train tickets to any destination in Britain – no booking fee

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Edinburgh

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