Edinburgh Train Station | Times & Information

Edinburgh

Edinburgh station
Princes Street
Edinburgh
Lothian
EH1 1BB

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Edinburgh At a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Bus Services
Cycle Storage Availability
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Customer Help Points
  There is a Customer Information Point in the Main Concourse opposite the main departure boards.
- Impaired Mobility Set Down
  
  A drop off area is located at Calton Road, an assistance call point is located beside the lift.
  
  Assistance is available to and from platforms, please call in advance to use this service. Please contact customer services of the relevant train operator:
  - LNER - 03457 225 333
  - Avanti West Coast - 03453280253
  - ScotRail - 0845 6015 929
- Induction Loop
- National Key Toilets
  
  At entrance to Public Toilets
- Ramp For Train Access
- Staff Help Available
  
  Monday to Friday – 04:00 to 00:45 Saturday – 04:00 to 00:45 Sunday – 06:00 to 00:45
  
  Assistance is available from welcome hosts, the travel centre, and the mobility assistance office as well as the customer information point in the main concourse.
  
  The Mobility Assistance Room is located opposite platform 4.
- Step Free Access
  
  There is step free access to all parts of the station with lifts and escalators giving access to the platforms
- Wheelchairs Available
- This station does not offer
  
  Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines
Buying / collecting tickets
- Prepurchase Collection
- Smartcards
  SmartcardIssue : No
  SmartcardValidator : No
- Staffing Level
  Fulltime
- Ticket Machine
- Ticket Office
  
  Monday to Friday – 06:00 to 22:00 Saturday – 06:00 to 22:00 Sunday – 07:00 to 22:00
  
  In the Travel Centre
- This station does not offer
  
  Penalty Fares
Getting to / from the station
- Bus Services
  
  Buses can be found on Princess Street exit 1. Lothian Buses provide a network of daily and frequent bus services around the city. For details please visit:
  
  All Lothian buses are accessible and can be lowered to give step free access and have a dedicated mobility space.
  
  Buy an Edinburgh PLUSBUS ticket with you train ticket, for unlimited bus travel around the whole of Edinburgh. For details please visit:
  
  Edinburgh Tram stop can be found just outside the station entrance. The tram route runs from Edinburgh Airport to York Place in the City Centre. For full details please visit:
- Car Park
  
  New Street: Long Stay - 617 spaces
  Monday to Friday – 04:00 to 00:45 Weekend – 06:00 to 00:45
  
  Car Parking Charges
  Off-peak ticket: N/A
  Per Hour ticket: N/A
  Daily ticket: N/A
  Weekly ticket: N/A
  Monthly ticket: N/A
  Three Monthly ticket: N/A
  Six Monthly ticket: N/A
  Annual ticket: N/A
  
  Note:
  To book online parking see
- Cycle Storage Availability
  Please do not leave panniers, bags or trailers attached to bicycles or racks. Panniers, bags or trailers attached to bicycles will be removed and deposited in lost property, a fee may be charged for their return. Storage location:
  Cycle storage can be found in the station: by the lift at Platform 2 (37 spaces) Platform 3 (68 Spaces) and adjacent to Platform 19 (86 Spaces). Additional cycle spaces are available in New Street car park (32 spaces).
- Cycle Storage Sheltered
- Rail Replacement Services
  
  Pre- Planned improvement works - Buses pick up / drop off on Waterloo Place, pick up across from Apex Hotel and drop off outside the Apex Hotel.
  
  Emergency rail replacement - Buses pick up / drop off Market Street at the junction of Jeffrey Street.
- Taxi Rank
  
  Nearest Taxi Ranks are on Market St and Waverley Bridge outside the station.
Station Facilities
- Customer Service
  Please ask a welcome host or at the travel centre / mobility assistance room or at the customer information point in the centre of the main concourse
- Left Luggage
- Lost Property
  
  Monday to Friday – 09:00 to 17:30
- Toilets
- WiFi

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Edinburgh

Edinburgh At a glance

Station details

Customer Help Points

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Prepurchase Collection

Smartcards

Staffing Level

Ticket Machine

Ticket Office

This station does not offer

Bus Services

Car Park

Cycle Storage Availability

Cycle Storage Sheltered

Rail Replacement Services

Taxi Rank

Customer Service

Left Luggage

Lost Property

Toilets

WiFi

Buy train tickets to any destination in Britain – no booking fee

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