Ely

Ely station
Station Road
Ely
Cambridgeshire
CB7 4BS

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Station Message

Car Park Closure

Please note the car park at this station will be closed from 1200 on the 11th October until the 14th October, and from the 1200 on the 18th October until the 21st October. This is due to rail replacement services. We are sorry for the inconvenience this may cause.

Ely at a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Onward Travel
Cycle Storage
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Taxis
  
  Details of nearest taxis are shown on station information poster
- Accessible Ticket Machines
- Customer Help Points
  
  On each platform
- Induction Loop
- National Key Toilets
- Ramp For Train Access
- Staff Help Available
  
  Monday – 05:15 to 01:00 Tuesday – 05:15 to 01:00 Wednesday – 05:15 to 01:00 Thursday – 05:15 to 01:00 Friday – 05:15 to 01:00 Saturday – 05:15 to 01:00 Sunday – 08:00 to 01:00
  
  Assistance at this station is provided by a staff member during train service hours. Booking is recommended.
- Step Free Access
  
  This station has step free access to all platforms via a ramped subway.
  This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
  Assistance meeting point is the Ticket Office when open or the Supervisor's office on platform 1
- Wheelchairs Available
- This station does not offer
  
  Accessible Booking Office Counter, Accessible Public Telephones, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down
Buying / collecting tickets
- Penalty Fares
  
  LE
- Prepurchase Collection
- Smartcards
  
  Greater Anglia Smartcards can be obtained from www.greateranglia.co.uk/smart
  
  SmartcardIssue : Yes
  SmartcardValidator : Yes
- Ticket Machine
- Ticket Office
  
  Monday to Friday – 06:00 to 20:00 Saturday – 06:00 to 20:00 Sunday – 08:30 to 18:30
  
  Located in the main entrance hall.
Getting to / from the station
- Car Park
  
  Station Car Park - 143 spaces
  Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  
  Car Parking Charges
  Daily ticket: £7.50
  Weekly ticket: £30.00
  Monthly ticket: £113.00
  Three Monthly ticket: £321.00
  Annual ticket: £1,125.00
  Saturday: £5.00
  Sunday: £5.00
- Cycle Storage
  
  Storage Space: 330 spaces
  Cycle Shelter Provided: Yes
  Cctv: false
  Storage location:
  In station car park
- Rail Replacement Services
  
  Replacement transport stop at station entrance
- This station does not offer
  
  Onward Travel, Taxi Rank
Staffing and general services
- Customer Service
  
  Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
  The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
  Closed on Christmas Day and Boxing Day.
- Lost Property
  
  Monday to Sunday – 24 hours All Bank Holidays – 24 hours
- Staffing Level
  
  Fulltime
- This station does not offer
  
  Left Luggage
Station Facilities
- Atm Machine
  
  Nearest ATM is at Tesco which is across the car park
- Baby Change
  
  Female toilets
- Refreshment Facilities
- Toilets
  
  Toilets including accessible (radar key) toilets are located on all platforms and open when the station is staffed.
- Waiting Room
  
  There is a waiting room on platform 1 and a waiting room on platforms 2 and 3
- WiFi
- This station does not offer
  
  First Class Lounge

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Ely

Station Message

Ely at a glance

Station details

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

Wheelchairs Available

This station does not offer

Penalty Fares

Prepurchase Collection

Smartcards

Ticket Machine

Ticket Office

Car Park

Cycle Storage

Rail Replacement Services

This station does not offer

Customer Service

Lost Property

Staffing Level

This station does not offer

Atm Machine

Baby Change

Refreshment Facilities

Toilets

Waiting Room

WiFi

This station does not offer

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