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Please allow plenty of time for making train connections at Ely due to the walking distance between platforms when using the subway.
There is currently a temporary Ticket Office which is located in the side car park whilst renovations are being undertaken.
On each platform
Please note that assistance is only available during the station staffed hours (see above), unless pre-booked.
Ramped subway between platforms
Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down
In station car park
Replacement transport stop at station entrance
Bus Services, Taxi Rank
Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
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