Accessibility Information
There is information about accessibility
Accessible Ticket Machines
Yes
Customer Help Points
Enfield Chase Passenger Assistance Meeting Point 0:
Assistance Meeting Point
Meet at the concourse. If no staff are present, please contact staff at the ticket gates, ticket office or platform.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
National Key Toilets
Yes
Passenger Assistance
Enfield Chase Passenger Assistance Meeting Point 0
Location :
Assistance Meeting Point
Meet at the concourse. If no staff are present, please contact staff at the ticket gates, ticket office or platform.
Staff Help Available
Yes
Step Free Access
C, no step-free access to any platform
This is a Category C station: This station does not have step-free access.
The Assistance Meeting Point is in the concourse.
Step Free Category
C, no step-free access to any platform
Ticket Barriers
Yes
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, Nearest Accessible Stations, Ramp For Train Access, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in the ‘Onward Travel Information Map’, located in the ‘Maps’ section below.
Car Park - Station Car Park
Name : Station Car Park
Spaces : 6
CCTV : No
Free Parking : No
Operator : APCOA Parking UK
Telephone : 01895 262122
Cycle Storage Cctv
Yes
Cycle Storage Location
Located in the station subway.
Cycles are left at owners risk. Abandoned cycles may be removed.
Cycle Storage Spaces
10 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Parking Spaces
6
Rail Replacement Maps
Rail Replacement Bus Map - Enfield Chase - https://assets.nationalrail.co.uk/e8xgegruud3g/3rc2AQSFhhLA7SQDsiPoF3/f5fd8b5d4c626751b3193d3cf51e3cfd/2026-07_CI_GN_RRB_ENC_DR.pdf
Rail Replacement Services
Please click the link for details regarding the rail replacement bus location.
This station does not offer
Airport, Car Hire, Cycle Hire, Cycle Storage Sheltered, Drop Off Pick Up, Port, Taxi Rank
Announcements
Announcements are made both visually and audibly
Helpline
Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Information Available
Yes - from help point
Yes - from ticket office
Yes - from information point
Lost Property
If you have lost something at a Great Northern station or onboard a Great Northern train, please visit the Great Northern website and use the webform to register your lost item.
Some Great Northern trains serve stations which are managed by other train operators (see below). You should consider logging your lost item with them, just in case it's been handed in at one of their stations.
If you have found an item of lost property, please hand it in to a member of staff.
Staffing Level
Part time
This station does not offer
Customer Service, Help Points, Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are no information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
06:00:00.000 - 22:00:00.000
Sunday
08:00:00.000 - 22:00:00.000
Shops
Yes
Refreshment Facilities
Yes
Toilets
Platform 1
Waiting Room
A heated waiting room available on platform 1, an unheated shelter is available on platform 2.
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Printed Local Information, Request Stop, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
