Un-booked assistance? No problem.
This station offers assistance to customers who have not pre-booked any passenger assistance. We recognise that some customers already travel without having pre-booked assistance. Assistance can still be pre-booked for travel from/to this station
Accessibility Information
There is information about accessibility
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Enfield Town Passenger Assistance Meeting Point 1:
Meeting point shown on station map.
Height Adjusted Ticket Office Counter
There is a Low-Level counter here
Impaired Mobility Set Down
Yes
National Key Toilets
Yes
Passenger Assistance
Enfield Town Passenger Assistance Meeting Point 1
Location :
Meeting point shown on station map.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Customer service staff are available from start until end of service, 7 days a week
Step Free Access
A, Compliant step-free access to all platform(s)
-
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Yes
This station does not offer
Accessible Parking, Escalator Information, Induction Loop, Lifts, Nearest Accessible Stations, Wheelchairs Available
Bus Services
Transport for London buses operate from outside the station
Cycle Hire
Bike & Go bicycles available for hire. More details: http://www.bikeandgo.co.uk/
Cycle Storage Cctv
Yes
Cycle Storage Location
Platform 3
Cycle Storage Spaces
15 spaces
15 Sheffield Stand spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Rail Replacement Services
Use Bus stop K in Southbury Road for southbound services to Liverpool Street
Taxi Rank
There is taxi provision
Taxi rank, (access road outside station entrance) via Southbury Road
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Taxi rank, (New River Loop car park) via St Andrew's Road
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via uncontrolled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Car Park, Cycle Storage Sheltered, Parking Spaces, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
0343 222 1234
Help Points
There are Help Points
Help points available on the concourse and platforms 1 and 3.
An emergency only help point is available at the entrance.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
London Overground also offers a Turn-up-and-go service so you can travel without making a booking. Please speak to a member of staff on arrival at the station - we recommend arriving at least 10 minutes before the train you wish to take.
Information Available
Yes - from ticket office
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
Atm Machine
Yes
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
05:35:00.000 - 00:50:00.000
Saturday
05:35:00.000 - 00:50:00.000
Sunday
07:37:00.000 - 00:20:00.000
Pay Phones
Yes
Printed Local Information
There is accessible printed information available
Shops
Kiosk News agent
Refreshment Facilities
Coffee kiosk Cold drinks vending machine Food vending machine
Toilets
In the concourse between platforms 1 and 2
Waiting Room
On platforms 1 and 2
This station does not offer
Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Trolleys
Time
Platform
Operator
Cancelled -
