Accessibility Information
There is information about accessibility
Accessible Parking
2
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Esher Passenger Assistance Meeting Point 0:
Platform
Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Height Adjusted Ticket Office Counter
There is no counter here
Induction Loop
Induction loops are throughout this station
National Key Toilets
Yes
Nearest Accessible Stations
Surbiton
Passenger Assistance
Esher Passenger Assistance Meeting Point 0
Location :
Platform
Wait at the platform assisted boarding point, or on the platform in view of station/on-train staff and make yourself known when the train arrives.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Step Free Access
B2, (refer to quick reference guide)
Step-free category B2 station - This station has step-free access to both platforms via the Racecourse entrance only. There is a long and steep ramp of up to 1:7 gradient to Platform 1 (for trains towards London Waterloo). There is a long and steep ramp of up to 1:4 gradient to Platform 4 (for trains towards Woking). There is no step-free access via the main entrance.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Escalator Information, Impaired Mobility Set Down, Lifts, Staff Help Available, Ticket Barriers, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Esher Car Park
Name : Esher Car Park
Spaces : 260
CCTV : No
Free Parking : No
RingGo Code 2018.
Hourly rate available from 1200 from RingGo ONLY.
Bank Holiday £4.70.
Off-Peak from 1200 Monday to Friday.
Blue Badge parking
Parking spaces for Blue Badge holders are available at many of our stations. A valid European Blue Parking Badge must be clearly displayed when you park in a disabled parking space.
Parking is complimentary for Blue Badge holders who register via the link below. Where there are blue-badge parking spaces in short stay areas, charges do not apply but you must not park for longer than 20 minutes.
Register for Complimentary Blue Badge Parking.
Cycle Storage Cctv
Yes
Cycle Storage Location
Car park and platform 4
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
124 spaces
Cycle Storage Type
Stands, Racks
Cycle Storage Availability
Yes
Parking Spaces
260
Rail Replacement Services
Station Road (B3379) by Station Entrance
Taxi Rank
There is taxi provision
Taxi Rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Car Hire, Cycle Hire, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Please contact our Customer Service Centre on 0345 6000 650
Help Points
Customer Help points are located on every platform
Helpline
Assistance is available to customers boarding and alighting trains, at all times trains are running. At this station assistance is provided by the Guard on board the train. You can book assistance up to 2 hours before your journey when travelling on South Western Railway. Planning in advance isn't always possible so do not worry if you haven't booked - please make yourself known to the Guard, who will step out onto the platform when the train arrives. You can also request assistance using our Assisted Boarding Points service - https://tinyurl.com/4yt832sj
Information Available
Yes - from help point
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:50:00.000 - 18:00:00.000
Saturday
08:00:00.000 - 14:00:00.000
Sunday
09:00:00.000 - 13:00:00.000
Printed Local Information
There is accessible printed information available
Refreshment Facilities
Coffee Kiosk located within the booking hall.
Toilets
The unisex toilets are located on platform 4, outside the ticket office.
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:50:00.000 - 17:30:00.000
Saturday
08:00:00.000 - 13:30:00.000
Sunday
09:00:00.000 - 12:30:00.000
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Trolleys
Time
Platform
Operator
Cancelled -
