Accessibility Information
There is information about accessibility
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Customer Help Points
Farringdon Passenger Assistance Meeting Point 0:
Ticket Hall
Please make your way to the ticket hall and speak to a member of staff.
Elizabeth Line Platform
Please make your way to the Elizabeth line platform and speak to a member of staff.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Lift Details
Lift, Platforms 2 & 3
Operational Announcements : There are audio announcements provided inside this lift only
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths at least 0.9m wide
Lift, Platform 1
Operational Announcements : There are audio announcements provided inside this lift only
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths greater than 1.1m wide
Lift, Platform 4
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift which has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lift, National Rail, Underground & way out
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths 1.1m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Farringdon Passenger Assistance Meeting Point 0
Location :
Ticket Hall
Please make your way to the ticket hall and speak to a member of staff.
Elizabeth Line Platform
Please make your way to the Elizabeth line platform and speak to a member of staff.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
A, Compliant step-free access to all platform(s)
This is a Category A station. This station has step-free access to all Elizabeth line and Thameslink platforms including level boarding to Thameslink trains from Zone C on both platforms. Manual ramps are available for other zones and for London Underground services.
The Assistance Meeting Point is the Ticket Office.
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Yes
Wheelchairs Available
Yes
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Nearest Accessible Stations
Airport
Direct Thameslink services to Luton and Gatwick Airports. Interchange at King's Cross St Pancras for the Piccadilly Line to Heathrow Terminals 2, 3, 4 and 5
Cycle Hire
Lightride Distribution Ltd0.2 miles away from the station (4 minutes walk)88-90 Hatton Garden, London, London, EC1N 8PNTel: 0844 8704048www.lightride.co.ukLondon Bicycle Tour Co0.9 miles away from the station (18 minutes walk)Gabriels Wharf 56, Upper Ground, London, London, SE1 9PPTel: 020 7928 6838www.londonbicycle.com
Cycle Storage Cctv
Yes
Cycle Storage Spaces
16 spaces
Cycle Storage Availability
Yes
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via uncontrolled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps can only be deployed from the side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Bus Services, Car Hire, Car Park, Cycle Storage Location, Cycle Storage Sheltered, Cycle Storage Type, Parking Spaces, Port, Rail Replacement Maps, Rail Replacement Services
Announcements
Announcements are made both visually and audibly
Help Points
There are Help Points
Available on all platforms
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
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Staff are available at this station at all times for providing assistance getting on and off the train and assistance around the station and to the platform. Assistance can be provided unbooked (turn up and go) or pre booked up to two hours before departure by contacting Assisted Travel.
Whether you pre book assistance or travel unbooked, please contact a member of staff on arrival. We recommend arriving 20 minutes prior to your train departing. This is to allow us to make sure arrangements are in place at your destination, or interchange, station such as the availability of staff and lifts. If there is insufficient time to check these arrangements, we may assist you onto the next available train.
For further information on assisted travel please see:
Accessibility at the station - Thameslink.
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Information Available
Yes - from help point
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Customer Service, Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:00:00.000 - 00:00:00.000
Saturday
07:00:00.000 - 00:00:00.000
Sunday
08:00:00.000 - 00:00:00.000
Printed Local Information
There is accessible printed information available
Toilets
Yes
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
