Accessibility Information
There is no information about accessibility
Customer Help Points
Fernhill Passenger Assistance Meeting Point 0:
Platform
On the platform in view of the on-train staff.
Passenger Assistance
Fernhill Passenger Assistance Meeting Point 0
Location :
Platform
On the platform in view of the on-train staff.
Ramp For Train Access
Ramps are available on the train to provide assistance
Step Free Access
A, Compliant step-free access to all platform(s)
Category A.
Step free access is available to the platform from Aberdare Road via a short footpath and moderately shallow end of platform ramp.
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Parking, Accessible Public Telephones, Accessible Taxis, Accessible Ticket Machines, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Staff Help Available, Ticket Barriers, Wheelchairs Available
Cycle Storage Cctv
Yes
Cycle Storage Location
3 Sheffield stands, providing parking for up to 6 bicycles, are located by the station entrance, and entrance to footbridge and ramp.
Cycle Storage Spaces
6 spaces
3 Sheffield stands, providing parking for up to 6 bicycles, are located by the station entrance, and entrance to footbridge and ramp.
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Rail Replacement Services
The rail replacement bus stop is a local bus stop on Aberdare Road (B4275) near the station entrance.
This station does not offer
Airport, Bus Services, Car Hire, Car Park, Cycle Hire, Cycle Storage Sheltered, Parking Spaces, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Lost Property
Yes
Staffing Level
Unstaffed
This station does not offer
Information Available, Left Luggage
Information Points
There are information points
Printed Local Information
There is no printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, CCTV, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
