Accessibility Information
There is information about accessibility
Accessible Parking
3
Accessible Ticket Machines
Yes
Customer Help Points
Filton Abbey Wood Passenger Assistance Meeting Point 0:
Platform (Unstaffed Station)
Make your way onto the platform. Onboard teams will assist you.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Passenger Assistance
Filton Abbey Wood Passenger Assistance Meeting Point 0
Location :
Platform (Unstaffed Station)
Make your way onto the platform. Onboard teams will assist you.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Step Free Access
B2, (refer to quick reference guide)
Step-free category B2 station - “Some step-free access to all platforms.”- This station has a degree of step free access to the platforms.
Step free access is available to each platform via a ramp bridge. The graident of the ramp is steeper than present guidelines.
Step Free Category
B2, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Staff Help Available, Ticket Barriers, Wheelchairs Available
Airport
Find out more about links from GWR stations to airports.
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 54
CCTV : No
Free Parking : No
Operator : South Gloucester Council
Telephone : 01454 868000
Cycle Hire
No
Cycle Storage Cctv
Yes
Cycle Storage Location
Cycle safes located in car park. Stands on platforms 2 and 3.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
18 spaces
Please note cycles can be carried on our trains free of charge. No spaces covered on platforms 2/3. 18 stands and 30 cycle safes
Cycle Storage Type
Stands, Lockers
Cycle Storage Availability
Yes
Parking Spaces
54
Rail Replacement Services
Station car park.
This station does not offer
Car Hire, Drop Off Pick Up, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
For a 360 tour of the station please click HERE or for a guided video tour click HERE.
Help Points
There are Help Points
All Help Points have induction loops
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Find out more here
Staffing Level
Part time
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
12:00:00.000 - 18:00:00.000
Saturday, Sunday
Unavailable
Printed Local Information
There is printed information available
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, Waiting Room, WiFi
Time
Platform
Operator
Cancelled -
