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Five Ways
Five Ways station Islington Row Edgbaston West Midlands
B15 1SF
Station Message
The lifts are out of order between platform 1 and the exit at Five Ways station.
If you might need extra help to re-arrange your travel plans because of this, please get in touch by phone on Freephone: 0800 024 8998; or Next Generation Text: 18001 0800 024 8998.
Five Ways at a glance
Station details
Accessible Public Telephones
Public telephones are not accessible
Accessible Taxis
Accessible taxis are not available
Accessible Ticket Machines
Yes
Customer Help Points
On both platforms
Induction Loop
Yes
National Key Toilets
Yes
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Monday to Friday – 07:00 to 20:00
Saturday – 08:00 to 18:00
Sunday – 10:00 to 16:00
This station is staffed part time. This means that during 'staff help available opening times' your assistance will be provided by station staff. Any other time, our on-train Conductors will provide your assistance onto the train.
Step Free Access
This station has been classified as a step-free access category A station. This means that this station has step-free access to all platforms. More information on the step-free classification system can be found at https://www.orr.gov.uk/media/10955Â
The assistance meeting point is at the ticket office during available opening times. When station staff aren't available, the assistance meeting point is on the platform that your train is due to depart. When the train has arrived, please attract the attention of a staff member onboard, who will help you to board the train. Â
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This station does not offer
Accessible Booking Office Counter, Impaired Mobility Set Down, Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Cycle Storage Availability
Yes
Cycle Storage Cctv
No
Cycle Storage Sheltered
No
Rail Replacement Services
Rail replacement vehicles will operate from the public service bus stops outside the station.
Please check your destination before boarding.
Please click here for walking directions from the station to the rail replacement bus stop.
Taxi Rank
Crown 0121 444 4444 BBs 0121 693 3333 TOA 0121 427 8888
This station does not offer
Car Park, Cycle Storage Location, Cycle Storage Spaces
Customer Service
Please contact our Contact Centre team on: 0333 311 0039. Who are open during the following times:
Monday to Friday: 07:00 - 19:00 Saturday and Sunday: 08:00 - 16:00 Bank Holidays: 08:00 - 16:00 except Christmas Day and Boxing Day.
** Five Ways is accredited by the Secure Station Scheme**
Lost Property
No
Staffing Level
Part time
This station does not offer
Left Luggage
Toilets
The National key toilets are located in the Booking Hall; these toilets are operated by a RADAR key. A RADAR key is available from station staff upon request. Passengers in possession of a RADAR key can access the toilets at all times. The National key toilets are only available during Booking Office opening hours for passengers who do not possess a RADAR key: Monday - Friday 07:00 - 20:00, Saturday 08:00-18:00 and Sunday 10:00-16:00.
Waiting Room
The waiting room will be unavailable when the station is unstaffed.
This station does not offer
Atm Machine, Baby Change, First Class Lounge, Refreshment Facilities, WiFi
Departures and arrivals from Five Ways
Check the latest departures and arrivals into {StationName} in the table below, including live travel
information and status updates.
View earlier trains
Time
Platform
Operator
Cancelled -
View later trains