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On both platforms
This station is not staffed at all times, when this station is unstaffed we
can accept bookings for boarding and alighting assistance.
All of our trains have ramps on board that our conductors are trained to use.
We recommend booking assistance 24 hours in advance for this and all other assistance requests, (you can book further in advance if you wish).
� Please contact London Midland Assisted Travel on 0800 092 4260
Level access to Booking Hall. Lift down to footbridge level and platform 2 (trains to Redditch) short ramp outside lift. Second lift from footbridge level to platform 1 (trains to Birmingham) or 30 steps from footbridge level to platform 1 and 31 steps down to platform 2.
Accessible Booking Office Counter, Accessible Public Telephones, Accessible Taxis, Impaired Mobility Set Down, Wheelchairs Available
In the booking hall
Information to plan your onward journey is available in a printable format�
In the event of engineering the bus/coach will collect from: Public service bus stops outside the station
Crown 0121 444 4444 BBs 0121 693 3333 TOA 0121 427 8888
Car Park, Cycle Storage Availability, Cycle Storage Sheltered
We are open from 07:00 to 19:00 Monday to Friday and 08:00 to 16:00 on Saturdays, Sundays and all Bank Holidays except Christmas Day. A recorded message service is available outside of these hours.*
** Five Ways is accredited by the Secure Station Scheme**
Left Luggage, Lost Property, WiFi