Folkestone West station Station Approach off Shorncliffe Road Folkestone Kent
CT20 3PA
A reduced off-peak service is operating from this station. Please check your journey before you travel.
Accessible Booking Office Counter
There are standing height and wheelchair height ticket counters available.
Accessible Public Telephones
Public telephones are not wheelchair accessible
Accessible Taxis
Accessible taxis are available to book
Accessible Ticket Machines
by entrance to platform 1
Customer Help Points
On platform
Impaired Mobility Set Down
Yes
Induction Loop
Yes
National Key Toilets
Platform 1 - Available during staffing hours. This toilet is stoma friendly.
Ramp For Train Access
Yes
Staff Help Available
Step Free Access
Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step Free access to Platform 1 via main entrance off Shorncliffe Road. Step free access to platform 2 via side entrance off Station Road. Step access between platforms via station subway. Step free Interchange between platforms via steep roads is in excess of 500 metres.
This station does not offer
Wheelchairs Available
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park
Cycle Storage Availability
Yes
Cycle Storage Cctv
No
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
38 spaces
Cycle Storage Type
Stands
Rail Replacement Services
Station Road, platform 2 side of the station (what 3 words: stood.behaving.asks)
This station does not offer
Cycle Storage Location, Taxi Rank
Customer Service
0345 322 7021
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Left Luggage
Baby Change
Only available when staff present
Refreshment Facilities
Coffee kiosk
Toilets
Platform 1- Available during staffing hours
Waiting Room
Heated waiting Room on platform 1, only available when staff are present
This station does not offer
Atm Machine, First Class Lounge, WiFi
Time
Platform
Operator
Cancelled -
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