Folkestone West

Folkestone West station
Station Approach
off Shorncliffe Road
Folkestone
Kent
CT20 3PA

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Station Message

A reduced off-peak service is operating from this station. Please check your journey before you travel.

Folkestone West at a glance

Ticket Office
Ticket Machine
Prepurchase Collection
Car Park
Onward Travel
Cycle Storage
Step Free Access
Toilets
WiFi

Station details

Accessibility and mobility access
- Accessible Booking Office Counter
  
  There are standing height and wheelchair height ticket counters available.
- Accessible Public Telephones
  
  Public telephones are not wheelchair accessible
- Accessible Taxis
  
  Accessible taxis are available to book
- Accessible Ticket Machines
  
  by entrance to platform 1
- Customer Help Points
  
  On platform
- Height Adjusted Ticket Office Counter
  
  There are standing height and wheelchair height ticket counters available.
- Impaired Mobility Set Down
- Induction Loop
- National Key Toilets
  
  Platform 1 - Available during staffing hours
- Ramp For Train Access
- Staff Help Available
  
  Monday to Friday – 06:25 to 13:05 Saturday – 07:35 to 14:15 Sunday – Closed
- Step Free Access
  
  Category B2. This station has a degree of step-free access to the platform, which may be in both directions or in one direction only - please check details - Step Free access to Platform 1 via main entrance off Shorncliffe Road. Step free access to platform 2 via side entrance off Station Road. Step access between platforms via station subway. Step free Interchange between platforms via steep roads is in excess of 500 metres.
- This station does not offer
  
  Wheelchairs Available
Buying / collecting tickets
- Penalty Fares
  
  SE
- Prepurchase Collection
- Smartcards
  
  Seasons, Single and Return tickets are now available digitally on The Key. To find out more or apply online, go to www.southeasternrailway.co.uk/tickets/the-key or get a smartcard from all staffed Southeastern ticket offices.
  
  SmartcardIssue : Yes
  SmartcardValidator : No
- Ticket Machine
- Ticket Office
  
  Monday to Friday – 06:25 to 13:05 Saturday – 07:35 to 14:15 Sunday – Closed
  
  This station is not continuously staffed please see staffing times for details of when staff are available.
Getting to / from the station
- Car Park
  
  Station Car Park - 215 spaces
  Monday to Friday – 24 hours Saturday – 24 hours Sunday – 24 hours
  
  Car Parking Charges
  Daily ticket: £5.60
  Weekly ticket: £24.70
  Monthly ticket: £80.80
  Three Monthly ticket: £242.20
  Six Monthly ticket: £486.00
  Annual ticket: £870.00
  Saturday: £3.80
  Sunday: £3.50
- Cycle Storage
  
  Storage Space: 38 spaces
  Cycle Shelter Provided: Yes
  Cctv: false
- Onward Travel
  
  Information to plan your onward journey is available in a printable format here
- Rail Replacement Services
  
  Station Road, platform 2 side of the station.
- This station does not offer
  
  Taxi Rank
Staffing and general services
- Customer Service
  
  0345 322 7021
- Lost Property
- Staffing Level
  
  Parttime
- This station does not offer
  
  Left Luggage
Station Facilities
- Baby Change
  
  Only available when staff present
- Refreshment Facilities
  
  Coffee kiosk
- Toilets
  
  Platform 1- Available during staffing hours
- Waiting Room
  
  Only available when staff present
- This station does not offer
  
  Atm Machine, First Class Lounge, WiFi

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Folkestone West

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Folkestone West

Station Message

Folkestone West at a glance

Station details

Accessible Booking Office Counter

Accessible Public Telephones

Accessible Taxis

Accessible Ticket Machines

Customer Help Points

Height Adjusted Ticket Office Counter

Impaired Mobility Set Down

Induction Loop

National Key Toilets

Ramp For Train Access

Staff Help Available

Step Free Access

This station does not offer

Penalty Fares

Prepurchase Collection

Smartcards

Ticket Machine

Ticket Office

Car Park

Cycle Storage

Onward Travel

Rail Replacement Services

This station does not offer

Customer Service

Lost Property

Staffing Level

This station does not offer

Baby Change

Refreshment Facilities

Toilets

Waiting Room

This station does not offer

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