Accessibility Information
There is information about accessibility
Accessible Parking
2
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Customer Help Points
Frinton-on-Sea Passenger Assistance Meeting Point 0:
Ticket Office
Meeting point is the ticket office when staffed. Part Time staffed station. Please check opening times on National Rail Enquiries.
Platform
Meet on the platform when ticket office is closed. Assistance is provided by the conductor.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
Nearest Accessible Stations
Colchester
Passenger Assistance
Frinton-on-Sea Passenger Assistance Meeting Point 0
Location :
Ticket Office
Meeting point is the ticket office when staffed. Part Time staffed station. Please check opening times on National Rail Enquiries.
Platform
Meet on the platform when ticket office is closed. Assistance is provided by the conductor.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Assistance at this station is provided by a staff member during ticket office opening hours. On board conductors also operate on this route and can provide assistance to board and alight at all times. Booking is recommended.
What assistance is available for customers using this station?
How can Turn Up And Go (TUAG) assistance be requested by customers using this station?
Step Free Access
A, Compliant step-free access to all platform(s)
This station has step free access to the single platform for trains towards both Walton-on-the-Naze, and Thorpe-Le-Soken and Colchester.
This station is a category A station according to ORR station classification system. https://www.orr.gov.uk/media/10955
Assistance meeting point is the ticket office / platform.
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Ticket Barriers, Wheelchairs Available
Car Park - Station Car Park
Name : Station Car Park
Spaces : 21
CCTV : Yes
Free Parking : No
Per Hour : £1.20
Daily : £3.00
Annual : £590.00
Operator : Saba Park Services UK Limited
Telephone : 0330 123 5247
Email : customersupport.uk@sabagroup.com
Cycle Storage Cctv
Yes
Cycle Storage Location
There is one sheltered cycle parking areas providing 16 spaces located on Platform 1 (for trains towards both Walton-on-the-Naze, and Thorpe-Le-Soken and Colchester), near the steps of the former footbridge.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
16 spaces
Cycle Storage Type
Racks
Cycle Storage Availability
Yes
Parking Spaces
21
Rail Replacement Services
Rail replacement bus services pick up and drop off at the front of the station, in the car park.
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is on the same side as station
Covered : The taxi rank is uncovered
Ramp : Ramps can only be deployed from the side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Airport, Bus Services, Car Hire, Cycle Hire, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Monday-Saturday 08:00-20:00Sunday 10:00-20:00Bank Holidays 09:00-18:00
The hours shown are for the Customer Relations team on 0345 600 7245 (option 8).
Closed on Christmas Day and Boxing Day.
Help Points
There are Help Points
Help points can be found at the following location(s):
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Yes - from ticket office
Lost Property
Staffing Level
Part time
This station does not offer
Left Luggage
CCTV
Yes
Defibrillator
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
06:00:00.000 - 13:00:00.000
Saturday
05:40:00.000 - 13:00:00.000
Sunday
08:10:00.000 - 15:50:00.000
Pay Phones
Yes
Post Box
Yes
Printed Local Information
There is accessible printed information available
Refreshment Facilities
Toilets
The toilets are located in the station building and are accessed from Platform 1 (for trains towards both Walton-on-the-Naze, and Thorpe-Le-Soken and Colchester). All toilets at this station are scheduled to be open at the following times:
Monday - Friday 06:10 - 12:45Saturday 06:10 - 12:45Sunday 08:20 - 15:30
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:10:00.000 - 12:45:00.000
Saturday
06:10:00.000 - 12:45:00.000
Sunday
08:20:00.000 - 15:30:00.000
This station does not offer
Atm Machine, Baby Change, Bureau De Change, First Class Lounge, Limited Service, Request Stop, Shops, Trolleys
Time
Platform
Operator
Cancelled -
