Accessibility Information
There is information about accessibility
Accessible Parking
1
Accessible Taxis
There is taxi provision
Customer Help Points
Frome Passenger Assistance Meeting Point 0:
Ticket Office (Staffed station)
The ticket office is located in the station building.
Platform (When Unstaffed)
Make your way onto the platform. Onboard teams will assist you.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
National Key Toilets
Yes
Passenger Assistance
Frome Passenger Assistance Meeting Point 0
Location :
Ticket Office (Staffed station)
The ticket office is located in the station building.
Platform (When Unstaffed)
Make your way onto the platform. Onboard teams will assist you.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Meeting point: Ticket office.
Step Free Access
A, Compliant step-free access to all platform(s)
Step Free Category A station - This station has step free access to the platform.
Step Free Category
A, Compliant step-free access to all platform(s)
This station does not offer
Accessible Public Telephones, Accessible Ticket Machines, Accessible Booking Office Counter, Escalator Information, Impaired Mobility Set Down, Induction Loop, Lifts, Nearest Accessible Stations, Ticket Barriers, Wheelchairs Available
Airport
Find out more about links from GWR stations to airports.
Bus Services
Information to plan your onward journey is available in a printable format here
Car Park - Station Car Park
Name : Station Car Park
Spaces : 15
CCTV : No
Free Parking : No
Find out more about car parking at this station.
Cycle Storage Cctv
Yes
Cycle Storage Spaces
30 spaces
Cycle Storage Availability
Yes
Parking Spaces
15
Rail Replacement Services
Front of the station.
Taxi Rank
There is taxi provision
Taxi rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via controlled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Car Hire, Cycle Hire, Cycle Storage Location, Cycle Storage Sheltered, Cycle Storage Type, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Please visit GWR Help & Support. Or contact our social media team @gwrhelp.
Help Points
There are Help Points
On the platform
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from help point
Lost Property
Find out more here
Staffing Level
Part time
This station does not offer
Left Luggage
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
05:45:00.000 - 12:00:00.000
Saturday
05:45:00.000 - 12:00:00.000
Sunday
Unavailable
Printed Local Information
There is accessible printed information available
Toilets
Yes
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
06:30:00.000 - 12:00:00.000
Saturday
06:30:00.000 - 12:50:00.000
Sunday
Unavailable
This station does not offer
Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
