Galashiels

Galashiels station, Ladhope Vale, Galashiels, Borders
TD1 1BP

Galashiels at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessibility Information

There is information about accessibility

Accessible Parking

0

Accessible Taxis

There is taxi provision

Accessible Ticket Machines

Yes

Customer Help Points

Galashiels Passenger Assistance Meeting Point 0:

Passenger Assistance Meeting Points 

For station accessibility, please refer to the "Step Free Access" section on the website.  

This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff. 

  • Platform 1By the customer information screen pole, next to the shelter with a ticket machine inside it.


Please wait at the meeting point on your departure platform and make yourself known to staff when the train arrives so they can assist you.

Passenger Assistance

Galashiels Passenger Assistance Meeting Point 0
Location :

Passenger Assistance Meeting Points 

For station accessibility, please refer to the "Step Free Access" section on the website.  

This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff. 

  • Platform 1By the customer information screen pole, next to the shelter with a ticket machine inside it.


Please wait at the meeting point on your departure platform and make yourself known to staff when the train arrives so they can assist you.

Step Free Access

A, Compliant step-free access to all platform(s)

This is a Category A station. This station has step-free access to single platform

Step Free Category

A, Compliant step-free access to all platform(s)

This station does not offer

Accessible Public Telephones, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Impaired Mobility Set Down, Induction Loop, Lifts, National Key Toilets, Nearest Accessible Stations, Ramp For Train Access, Staff Help Available, Ticket Barriers, Wheelchairs Available

Penalty Fares

Applicable Operators: ScotRail

Prepurchase Collection

Collect from Ticket Machine

Ticket Machine

Yes

Ticket Machine Accessibility

Ticket buying and collection
Manoeuvring Space : There is space in front of the ticket machine to manoeuvre a wheelchair
Wheelchair Height : The controls are at a suitable height for wheelchair users

This station does not offer

Contactless, London Fare Zone, Oyster, Smartcards, Ticket Office, Travel Centre

Bus Services

For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)

Cycle Storage Cctv

Yes

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

20 spaces

Cycle Storage Type

Stands

Cycle Storage Availability

Yes

Rail Replacement Services

Please click on the link below for the exact bus pick up location:-

Buses pick up/drop off from the bus stop outside the transport interchange on Stirling Street

Taxi Rank

There is taxi provision
Taxi Rank
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via controlled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps can only be deployed from the side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank

This station does not offer

Airport, Car Hire, Car Park, Cycle Hire, Cycle Storage Location, Parking Spaces, Port, Rail Replacement Maps

Announcements

Announcements are made both visually and audibly

Help Points

There are Help Points

Passenger Assistance Meeting Points 

For station accessibility, please refer to the "Step Free Access" section on the website.  

This is an unstaffed station. Please make yourself visible so that train staff can assist you and use the customer help point if you need to contact staff. 

  • Platform 1By the customer information screen pole, next to the shelter with a ticket machine inside it.


All Help Points have induction loops

Information Available

Yes - from help point

Lost Property

Yes

Staffing Level

Unstaffed

This station does not offer

Helpline, Left Luggage

CCTV

Yes

Information Points

There are information points

Printed Local Information

There is accessible printed information available

Waiting Room

On platform

This station does not offer

Atm Machine, Baby Change, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Refreshment Facilities, Toilets, Trolleys, WiFi

Departures and arrivals from Galashiels

Check the latest departures and arrivals into {StationName} in the table below, including live travel information and status updates.
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Time

Platform

Operator

Cancelled -

Image Description

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