Glasgow Central

Glasgow Central station Gordon Street Glasgow Strathclyde
G1 3SL

Station Message

Glasgow Central – phase two reopening:

From Wednesday 25 March 2026:

Glasgow Central will move into phase two of reopening from Wednesday 25 March 2026.

Platforms 1 to 15 will be open, and most of the main concourse will be returned to passenger use. Some areas will remain within an exclusion zone, including:

  • Gordon Street and Union Street entrances / exits
  • Accessible toilet A and the baby‑changing unit
  • Two ATMs located within the restricted area

Accessible toilet B and the changing places facility remain available. Additional ATMs are also accessible near platforms 9 and 10.

What will be available from Wednesday 25 March:

Toilets:

  • Customer toilets will be open

Ticket facilities:

  • Access to ticketing facilities may be limited
  • The ScotRail ticket office will be available

Left luggage and lost property:

  • Both of these services will be available

Lounges:

  • The customer lounge will be open
  • The Avanti West Coast first class lounge will be open

Shops and food outlets:

  • Retail units on the south side of the concourse will be open

Taxis:

  • The taxi rank on Hope Street will continue to operate

Inter‑station travel:

  • The Station Interlink bus service is once again running to Glasgow Central station, but is using an alternative bus stop. This is located on Hope Street, and is the nearest bus stop to the junction with Bothwell Street. This will continue until further notice. Additionally the bus service cannot serve the normal bus stop at Glasgow Queen Street station until Sunday 7 June 2026. For further information, including alternative travel options, please check the ScotRail website

Passenger assistance:

  • The passenger assistance meeting point will return to the main concourse
  • One assistance vehicle will operate on platforms 1 and 2 where possible

Glasgow Central at a glance

  • Ticket Office
  • Ticket Machine
  • Prepurchase Collection
  • Car Park
  • Step Free Access
  • Toilets
  • WiFi
  • Bus Services
  • Cycle Storage Sheltered

Station details

Accessible Booking Office Counter

Ticket Office: available

Travel Centre: not available

Accessible Taxis

Accessible taxis can be located on Gordon Street.

Accessible Ticket Machines

Yes

Customer Help Points

Yes

Impaired Mobility Set Down

At the Mobility Point on the station concourse. Help can be requested from the mobility point or by asking a member of station staff

Induction Loop

Yes

National Key Toilets

Accessible toilets can be located inside the Gordon Street entrance, use the intercom for access. There is also an accessible toilet on platform 9 opposite the water hydration point. Both toilets are operated with a radar Key.

Ramp For Train Access

Yes

Staff Help Available

Monday – 04:00 to 00:30 Tuesday – 04:00 to 00:30 Wednesday – 04:00 to 00:30 Thursday – 04:00 to 00:30 Friday – 04:00 to 00:30 Saturday – 04:00 to 00:30 Sunday – 08:00 to 00:30

Any member of station staff can help or at the mobility point, travel centre as well as the ticket office. Passengers should arrange assistance before travel with the relevant train operator: Avanti West Coast 08000 158 123; Caledonian Sleeper 03300 600500; CrossCountry 08448 110 125; London North Eastern Railway 03457 225 225; TransPennine Express 0800 1072 149; ScotRail 0800 9122 901.

The Mobility Assistance point is open between 07:00 - 22:00. When closed passengers should see any member of station staff. There is an intercom available.

Step Free Access

Customers requiring local trains in Lanarkshire, between Dalmuir and Motherwell / Larkhall, will need Platforms 16 and 17 at the underground Low Level part of the station. However, journeys on most routes from Glasgow Central will be from High Level Platforms 1-15.

High Level Platforms 1-15 are all on the same level and require no step free access. To access Low Level Platforms 16 & 17 there are escalators. Disabled passengers should use the lift behind the ticket barriers on platforms 11-15. Disabled passengers can also leave by lifts to Hope Street and can leave all other exits by foot except Union Street. For step free access to Union Street disabled passengers should exit by Gordon Street.

Wheelchairs Available

Yes

This station does not offer

Accessible Public Telephones

Penalty Fares

Applicable Operators: Network Rail

Prepurchase Collection

Yes

Smartcards

SmartcardIssue : No
SmartcardTopup : Yes
SmartcardValidator : Yes

Ticket Machine

Yes

Ticket Office

ScotRail Ticket Office (High Level)

  • Mon - Sat: 06:00 - 23:25
  • Sun: 07:20 - 23:25

ScotRail Ticket Office (Low Level)

  • Mon - Sat: 06:30 - 23:30
  • Sun: 08:15 - 23:30

Avanti West Coast Ticket Office

  • Mon - Sat: 05:15 - 21:30
  • Sun: 09:15 - 21:30

Bus Services

First Group operate a network of frequent local bus routes around Glasgow city and nearby towns. For route maps and timetables: www.firstgroup.com/ukbus

Arriva and Stagecoach operate a network of routes from Glasgow to surrounding towns. For routes and times: www.arrivabus.co.uk and www.stagecoachbus.com (not all buses are accessible)

Buy a Glasgow PLUSBUS ticket with your train ticket, for discount price unlimited bus travel around the city. For details: www.plusbus.info

For information about all public transport  in Glasgow and Strathclyde the area visit: www.spt.co.uk

The Station Interlink service is using an alternative bus stop at Glasgow Central and will pick-up and drop-off on Hope Street until further notice. For further information, including alternative travel options, please check the ScotRail website.

Car Park

Oswald Street NCP Car Park - 555 spaces
Monday to Sunday – 24 hours

Cycle Storage Availability

Yes

Cycle Storage Cctv

Yes

Cycle Storage Sheltered

Yes

Cycle Storage Spaces

70 spaces

Cycle Storage Type

Stands, Wheel Racks

Rail Replacement Services

Bus pick up / drop off on Gordon Street

Taxi Rank

Taxis are available outside opposite the Gordon Street exit

This station does not offer

Cycle Storage Location

Lost Property

Monday to Friday – 09:00 to 17:30

Staffing Level

Full time

This station does not offer

Customer Service, Left Luggage

Atm Machine

Located on concourse

Baby Change

Yes

First Class Lounge

Monday to Friday – 07:00 to 19:00 Saturday – 07:00 to 18:00 Sunday – 10:00 to 18:00

The lounge is available for Avanti West Coast passengers until 19:00 and Caledonian Sleeper passengers from 20:30.

Dedicated corporate area with fixed desks for laptops. Designer chairs. Electronic departure information.

Refreshment Facilities

Yes

Toilets

Accessible toilets can be located inside the Gordon Street entrance, use the intercom for access. There is also an accessible toilet on platform 9 opposite the water hydration point. Both toilets are operated with a radar Key

Accessible shower is available within the changing places facility.

WiFi

Yes

This station does not offer

Waiting Room

Departures and arrivals from Glasgow Central

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Time

Platform

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