Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Public Telephones
Yes
Accessible Taxis
There is taxi provision
Accessible Ticket Machines
Yes
Accessible Booking Office Counter
Yes
Customer Help Points
Glasgow Queen Street Passenger Assistance Meeting Point 0:
Passenger Assistance Meeting Points.
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive.
Located in front of and next to the electronic ticket gates on the main concourse when you enter the station.
For Low Level services from Platform 8 & 9 please make your way directly to your departure platform.
By the help point.
By the help point.
Located in front of and next to the electronic ticket gates on the main concourse when you enter the station. Check in with a member of staff.
Height Adjusted Ticket Office Counter
There is no Low-Level counter here
There is no Low-Level counter here
Impaired Mobility Set Down
Yes
Lift Details
Lift, Main Concourse Scenic
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths 1.1m wide
Lift, Platform 8 (Towards Partick)
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lift, Platform 9 (Towards Airdrie)
Operational Announcements : There are audio announcements outside this lift only
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift has a 1.5 metre turning circle inside
Opening Width : Lift has clear door widths greater than 1.1m wide
Lift, Concourse to Low Level (West)
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths 1.1m wide
Lift, Travel Centre to First Class Lounge
Operational Announcements : There are audio announcements provided outside and inside this lift
Lift Controls : Lift controls should be accessible to most people
Manoeuvrability : The lift is a through lift with no turning circle
Opening Width : Lift has clear door widths 1.1m wide
Lifts
There are lifts
National Key Toilets
Yes
Passenger Assistance
Glasgow Queen Street Passenger Assistance Meeting Point 0
Location :
Passenger Assistance Meeting Points.
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive.
Located in front of and next to the electronic ticket gates on the main concourse when you enter the station.
For Low Level services from Platform 8 & 9 please make your way directly to your departure platform.
By the help point.
By the help point.
Located in front of and next to the electronic ticket gates on the main concourse when you enter the station. Check in with a member of staff.
Ramp For Train Access
Ramps are kept at this station to provide assistance
Staff Help Available
Yes
Step Free Access
A, Compliant step-free access to all platform(s)
This is a Category A station. This station has step-free access to all platforms. The Passenger Assist meeting point is at the Information Desk on Concourse.
Please take care when boarding/alighting the train at all platforms at this station, as the stepping distance between the train and the platform may be more prominent than at other platforms.
Step Free Category
A, Compliant step-free access to all platform(s)
Ticket Barriers
Tickets gates to all platforms
Wheelchairs Available
Yes
This station does not offer
Escalator Information, Induction Loop, Nearest Accessible Stations
Airport
An express bus service links Glasgow city centre with Glasgow Airport. For details, visit www.travelinescotland.com or call 0871 200 22 33 (24 hours)
Bus Services
For details of bus services, visit Traveline Scotland or call 0141 465 1878 (24 hours)
The bus stop for ScotRail service 398 between Glasgow Central, Buchanan Bus Station and Glasgow Queen Street is located in front of the station on West George Street
From Monday the 10th August until Saturday the 15th August between 19:00 and 20:00 only, the bus stop for this service will change due to roadworks. The bus will be using the bus stop on West George St outside Stack&Still restaurant.
Car Park - Station Car Park
Name : Station Car Park
Spaces : 0
CCTV : No
Free Parking : No
Cycle Hire
Gear of Glasgow: http://gearbikes.com/
Cycle Storage Cctv
Yes
Cycle Storage Location
North Hanover path between low level and high level
Cycle Storage Sheltered
Yes
Cycle Storage Type
Racks
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop off and pick up point on North Hanover Street
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a pick-up point only
Facility Type:
Car Capacity: There is space for 1 vehicle at a time to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Point 2: Drop off and pick up point on George Square
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 3 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Rail Replacement Services
Please click on the link below for the exact bus pick up location:-
Taxi Rank
There is taxi provision
Taxi rank, (north of North Hanover street entrance)
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via controlled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Taxi rank, (Dundas street entrance)
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via controlled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps can only be deployed from the side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Taxi rank, (west of George Square entrance)
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via controlled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps cannot be deployed from the rear and side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
Taxi rank, (south of George square entrance)
Configuration : Taxis pick up and drop off at this taxi rank
Same Side : The Taxi rank is via controlled roadway crossing
Covered : The taxi rank is uncovered
Ramp : Ramps can only be deployed from the side of a vehicle at this Taxi Rank
Help Point : There is no help point close to this taxi rank
This station does not offer
Car Hire, Cycle Storage Spaces, Parking Spaces, Port, Rail Replacement Maps
Announcements
Announcements are made both visually and audibly
Customer Service
Help Points
Help Points are only available in limited locations
Passenger Assistance Meeting Points.
For station accessibility and ticket office opening times, please refer to the "Step Free Access" and "Staff Help" sections on the webpage.
Please make yourself known to the station staff when you arrive.
Located in front of and next to the electronic ticket gates on the main concourse when you enter the station.
For Low Level services from Platform 8 & 9 please make your way directly to your departure platform.
By the help point.
By the help point.
Information Available
Yes - from help point
Yes - from ticket office
Left Luggage
Yes
Lost Property
Yes
Staffing Level
Full time
This station does not offer
Helpline
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday, Sunday, Public Holidays
05:10:00.000 - 23:55:00.000
Pay Phones
Yes
Printed Local Information
There is accessible printed information available
Shops
M&S Convenience Store
Refreshment Facilities
Mobile coffee van
GREGGS Bakery
Toilets
The toilet is located on the concourse. Toilet facilities are only available during station opening hours. On Sundays the toilets close at 23:00. Radar - National Key Scheme
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday, Saturday
07:00:00.000 - 22:00:00.000
Sunday
08:00:00.000 - 22:00:00.000
WiFi
Yes
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Post Box, Request Stop, Trolleys
Time
Platform
Operator
Cancelled -
