Accessibility Information
There is information about accessibility
Accessible Parking
0
Accessible Ticket Machines
Yes
Customer Help Points
Gobowen Passenger Assistance Meeting Point 0:
Platform
On the platform in view of the on-train staff.
Impaired Mobility Set Down
Yes
Induction Loop
Induction loops are at designated listening areas
National Key Toilets
Yes
Nearest Accessible Stations
Shrewsbury
Passenger Assistance
Gobowen Passenger Assistance Meeting Point 0
Location :
Platform
On the platform in view of the on-train staff.
Ramp For Train Access
Ramps are available on the train to provide assistance
Staff Help Available
Staff help is available during Ticket Office Opening times, outside of these times there are no platform staff available at this station. Assistance will be provided by the Conductor on the train.
Step Free Access
B1, (refer to quick reference guide)
Category B1.
Step free access to Platform 1 (to Shrewsbury) via a path with slight gradient from the main road. Step free access to Platform 2 (to Chester) via a path from the main road.
Step Free Category
B1, (refer to quick reference guide)
This station does not offer
Accessible Public Telephones, Accessible Taxis, Accessible Booking Office Counter, Escalator Information, Height Adjusted Ticket Office Counter, Lifts, Ticket Barriers, Wheelchairs Available
Car Park - Station Car Park
Name : Station Car Park
Spaces : 70
CCTV : No
Free Parking : Yes
Operator : Shropshire County Council
Cycle Hire
There are no cycle hire facilities at this station.
Cycle Storage Location
In the car park and by entrance to southbound platform, a shelter with 5 Sheffield stands providing parking for up to ten bicycles is located.
Cycle Storage Sheltered
Yes
Cycle Storage Spaces
10 spaces
Cycle Storage Type
Stands
Cycle Storage Availability
Yes
Drop Off Pick Up
Drop-off Points
Point 1: Drop-off/pick-up
Same Side As Station: The drop-off and/or pick-up point is on the same side of the road as the station
Waiting Area: This is a combined drop-off and pick-up point
Facility Type:
Car Capacity: There is space for up to 5 vehicles to drop-off and/or pick-up
Ramp Deployable:
Help Point: There is no Help Point close to the drop-off and/or pick-up point
Parking Spaces
70
Rail Replacement Services
The rail replacement bus stop is at the station entrance.
This station does not offer
Airport, Bus Services, Car Hire, Cycle Storage Cctv, Port, Rail Replacement Maps, Taxi Rank
Announcements
Announcements are made both visually and audibly
Customer Service
Contact our Customer Relations team directly via the Transport for Wales Website.
Helpline
We want everyone to travel with confidence. That is why, if you are planning on travelling on national rail services, you can request an assistance booking in advance - now up to 2 hours before your journey is due to start, any time of the day. For more information about Passenger Assist and how to request an assistance booking via Passenger Assist, please click here.
Information Available
Yes - from ticket office
Yes - from help point
Lost Property
Yes
Staffing Level
Part time
This station does not offer
Help Points, Left Luggage
Baby Change
Yes
CCTV
Yes
Information Points
There are information points
Information Services
Monday, Tuesday, Wednesday, Thursday, Friday
07:30:00.000 - 15:00:00.000
Saturday
07:30:00.000 - 12:30:00.000
Sunday
Unavailable
Printed Local Information
There is no printed information available
Refreshment Facilities
The Station Café is located within the station.
Visit the following website for more details: https://www.derwen.ac.uk/marketplace/station-cafe/
Toilets
Yes
Waiting Room
Opening Times
Monday, Tuesday, Wednesday, Thursday, Friday
07:30:00.000 - 15:00:00.000
This station does not offer
Atm Machine, Bureau De Change, Defibrillator, First Class Lounge, Limited Service, Pay Phones, Post Box, Request Stop, Shops, Trolleys, WiFi
Time
Platform
Operator
Cancelled -
